Manager 1, Facility Management

Convergys; Philippines; On-site; PHP 700,000 - 950,000; Full time

Job summary

Concentrix in Quezon City is seeking a Facilities Manager to oversee daily operations, maintenance, safety, and security of company facilities, ensuring safe, efficient, and compliant work environments that support business operations.

You will lead service delivery, manage vendor and contractor relationships, monitor budgets, drive improvements, and lead facility enhancement projects while fostering a culture of safety and service excellence.

Qualifications

• Bachelor's degree or higher in Engineering, Facilities Management, Business Administration or a related field.
• Strong experience in facilities management, building operations, vendor management, and project management.
• Excellent leadership, communication, and stakeholder management skills.

Responsibilities

• Manage facility operations, maintenance, housekeeping, safety, and security programs.
• Ensure compliance with company policies, building regulations, and emergency preparedness requirements.
• Develop and maintain relationships with vendors, contractors, landlords, and internal stakeholders.
• Monitor facility performance and implement best practices to improve operational efficiency.
• Lead facility improvement projects, renovations, and preventive maintenance initiatives.
• Manage departmental budgets, control expenses, and identify cost-saving opportunities.
• Supervise facility staff and promote a culture of safety, teamwork, and service excellence.
• Address facility-related concerns and ensure timely resolution of operational issues.
• Support business continuity, sustainability, and workplace experience initiatives.

Skills

Facility management

Vendor management

Budget management

Leadership & team management

Stakeholder communication

Education

Bachelor's degree in Engineering / Facilities Management / Business Administration

Job description

Job Title: Manager 1, Facility Management Job Description

The Facilities Manager is responsible for overseeing the daily operations, maintenance, safety, security, and overall functionality of company facilities. This role ensures that all buildings and work environments are safe, efficient, clean, compliant, and conducive to business operations. The Facilities Manager leads service delivery, manages vendor and contractor relationships, oversees budgets, implements operational standards, and drives continuous improvement initiatives to support organizational objectives.

The Facilities Manager is responsible for overseeing the daily operations, maintenance, safety, security, and overall functionality of company facilities. This role ensures that all buildings and work environments are safe, efficient, clean, compliant, and conducive to business operations. The Facilities Manager leads service delivery, manages vendor and contractor relationships, oversees budgets, implements operational standards, and drives continuous improvement initiatives to support organizational objectives.

Key Responsibilities

• Manage facility operations, maintenance, housekeeping, safety, and security programs.
• Ensure compliance with company policies, building regulations, and emergency preparedness requirements.
• Develop and maintain strong relationships with vendors, contractors, landlords, and internal stakeholders.
• Monitor facility performance and implement best practices to improve operational efficiency.
• Lead facility improvement projects, renovations, and preventive maintenance initiatives.
• Manage departmental budgets, control expenses, and identify cost-saving opportunities.
• Supervise facility staff and promote a culture of safety, teamwork, and service excellence.
• Address facility-related concerns and ensure timely resolution of operational issues.
• Support business continuity, sustainability, and workplace experience initiatives.

Qualifications

• Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field.
• Strong experience in facilities management, building operations, vendor management, and project management.
• Excellent leadership, communication, and stakeholder management skills.
• Proven ability to manage budgets, contracts, and multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and customer service orientation.

Location: PHL Quezon City - Eton Language Requirements:

Time Type: Full time

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.