Managed Service Support

Smartly; Philippines; Hybrid; PHP 420,000 - 660,000; Full time

Job summary

Smartly in the Philippines is seeking a Managed Service Support specialist to help deliver high-quality digital advertising campaigns. You will work closely with Senior Project Managers, designers, and developers to ensure assets are on-brand, accurate, and ready to launch in a fast-paced, global environment.

The role emphasizes coordination, QA, and reliable execution, with shifts across APAC/EMEA/US. We're looking for candidates with at least one year of campaign or project management

Qualifications

• At least 1 year of experience in campaign or project management.
• Knowledge of the digital advertising industry landscape.
• Flawless written and verbal communication skills.
• Able to negotiate and deliver difficult news to clients and stakeholders.
• Excellent time management and prioritisation skills.
• Able to manage a team of developers and assign priorities.
• Great attention to detail and highly organized.
• Self-starter who can multitask in a fast-paced environment.
• Team player with a positive working attitude.
• Willing to work APAC, EMEA, or US shifts.

Responsibilities

• Support the Senior Project Manager in the overall delivery of a campaign
• Perform asset review and coordinate with developers for a full technical review, ensure all assets are complete and correct and flag any issues that might be encountered
• Perform storyboard and mock QA
• Ensure all storyboards/mocks submitted to clients are aligned with the brand guidelines
• Responsible for the accurate implementation of all revision requests sent by the client
• Liaise with the design and development team in the successful production of creatives
• Check campaign reports for defaults and flag any issues

Skills

Campaign management

Time management

Attention to detail

Communication skills

Team coordination

Job description

As a member of Managed Service Support at Smartly, you’ll be part of our Managed Services team, supporting the delivery of high-quality digital advertising campaigns for some of the world’s leading brands. Working closely with Senior Project Managers, designers, and developers, you’ll play a key role in ensuring creative assets are accurate, on-brand, and ready to launch. This is a hands‑on, detail‑oriented role focused on coordination, quality assurance, and reliable execution in a fast‑paced, global environment.

As a Managed Service Support at Smartly, you will …

• Support the Senior Project Manager in the overall delivery of a campaign
• Perform asset review and coordinate with developers for a full technical review, ensure all assets are complete and correct and flag any issues that might be encountered
• Perform storyboard and mock QA
• Ensure all storyboards/mocks submitted to clients are aligned with the brand guidelines
• Responsible for the accurate implementation of all revision requests sent by the client
• Liaise with the design and development team in the successful production of creatives
• Check campaign reports for defaults and flag any issues

We're definitely looking for you, if you …

• Have at least 1 year experience in campaign or project management role preferred
• Are knowledgeable of the digital advertising industry landscape
• Have flawless written and verbal communication skills
• Are able to negotiate and able to deliver difficult news to clients and all other stakeholders
• Have excellent time management and prioritisation skills
• Are able to manage a team of developers and assign and prioritize tasks well
• Have great attention to detail
• Are highly organized and a self starter
• Can multitask and meet critical deadlines in a fast‑paced environment
• Are a good team player and must come with a positive working attitude
• Are amenable to work on either of the following shifts: APAC, EMEA, US

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end‑to‑end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.