Magellan Customer Service Representative

Olympuz-Edward Belacse Career Consultancy Services; Quezon City; Presencial; PHP 268.000 - 357.000; Jornada completa

Descripción de la vacante

EXL is looking for a Customer Service Representative (CSR) to join our team in the Philippines. Onsite initially, with a potential hybrid setup after 3 months based on performance.

Handle customer inquiries, provide accurate information, and deliver excellent service in a professional environment. BPO experience is an advantage. This role offers growth opportunities and a clear path toward hybrid work after the probation period.

Formación

• Good communication skills.
• Customer-oriented and willing to learn.
• Willing to work onsite for the first 3 months.
• Must meet the required performance standards to qualify for a hybrid setup.
• BPO experience is an advantage.

Responsabilidades

• Handle customer inquiries and concerns professionally.
• Provide accurate information and effective solutions.
• Maintain high standards of customer service.
• Meet quality and performance expectations.

Conocimientos

Strong communication

Customer-oriented

Onsite readiness

BPO experience advantage

Quality & performance mindset

Descripción del empleo

Looking for a new career opportunity in the BPO industry? Join EXL and become part of a team committed to delivering excellent customer service!

POSITION: Customer Service Representative (CSR)

WORK SETUP: Onsite initially, with a potential hybrid setup after 3 months based on performance

LOCATION: Magellan GBCC

WHY APPLY?

Career growth and development opportunities

Gain valuable customer service experience

Opportunity to qualify for a hybrid work arrangement after 3 months

Work in a professional environment

JOB RESPONSIBILITIES

• Handle customer inquiries and concerns professionally.
• Provide accurate information and effective solutions.
• Maintain high standards of customer service.
• Meet quality and performance expectations.

QUALIFICATIONS

• Good communication skills.
• Customer-oriented and willing to learn.
• Willing to work onsite for the first 3 months.
• Must meet the required performance standards to qualify for a hybrid setup.
• BPO experience is an advantage.

YOUR GOAL: START ONSITE, PERFORM WELL, AND WORK TOWARD A HYBRID SETUP!