M365 Messaging & Collaboration Engineer II

astreya; Philippines; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Job summary

astreya is seeking a proactive Employee Technology Systems Engineer to support global collaboration, messaging, compliance, automation, and employee experience services across the enterprise.

The engineer will administer, troubleshoot, automate, document, and modernize services including Exchange Online, SharePoint Online, OneDrive, Teams, Purview, Power Platform, Copilot Studio, SMTP relay, and related reporting tools across multiple time zones.

Qualifications

• 3+ years supporting Microsoft 365 in a complex enterprise environment.
• Experience administering Exchange Online, SharePoint Online, OneDrive, Teams and related services.
• Strong troubleshooting across mail flow, identity, DNS, and admin portals.
• Knowledge of Purview capabilities including eDiscovery, retention, and compliance.
• PowerShell scripting for Microsoft 365, Exchange Online, and reporting.

Responsibilities

• Administer and support Microsoft 365 collaboration and messaging services.
• Manage mail flow, protection, retention policies, and DNS/MX changes.
• Support Purview operations, including eDiscovery and compliance requests.
• Provide Tier 2/3 troubleshooting for incidents and service requests.
• Develop automation using PowerShell, Power Automate, and Copilot Studio.
• Participate in projects like migrations, upgrades, and governance improvements.
• Coordinate with vendors, IAM, InfoSec, Service Desk, and business teams.
• Create and maintain ServiceNow knowledge articles and procedures.

Skills

Microsoft 365 knowledge

Troubleshooting

Communication

Time management

Education

Bachelor's degree in CS/IS or related field

Tools

Exchange Online

SharePoint Online

OneDrive

Teams

PowerShell

Power Platform

Copilot Studio

Microsoft Purview

SMTP relay services

ServiceNow

Microsoft Graph

EWS/OAuth

Job description

astreya is seeking a proactive Employee Technology Systems Engineer to support global collaboration, messaging, compliance, automation, and employee experience services across the enterprise.

The engineer will administer, troubleshoot, automate, document, and modernize services including Exchange Online, SharePoint Online, OneDrive, Teams, Purview, Power Platform, Copilot Studio, SMTP relay, and related reporting tools across multiple time zones.