Low‑Code Automation & Process Improvement Specialist

924 Hellmann Shared Service Center Inc.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Hellmann Worldwide Logistics in Manila is seeking a System Development & Process Improvement Specialist to drive our digital transformation by designing, developing, and optimizing business processes with low-code solutions.

You will work with stakeholders, IT, and automation teams to translate needs into scalable, secure digital tools using Power Platform, SharePoint, and Copilot, delivering dashboards and data quality improvements.

Qualifications

• Bachelor’s degree in Information Technology, Business Process Management, Computer Science, or a related field (or equivalent practical experience)
• Minimum 3–5 years of relevant experience in system development, process improvement, automation, or business systems analysis
• Proven experience delivering end-to-end digital or automation solutions
• Experience in Shared Services, GBS, BPO, Freight Forwarding, Finance, or similar environments is an advantage

Responsibilities

• Analyze existing business processes, identify pain points, and design optimized end‑to‑end process improvements
• Design, develop, and maintain low‑code / no‑code solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, SharePoint, Copilot)
• Translate business requirements into functional designs, process flows, and system specifications
• Collaborate with business stakeholders, super users, and IT to align solutions with operational and technical standards
• Develop dashboards and reports to support data‑driven decision making
• Ensure solutions comply with security, data protection, and governance standards
• Conduct testing, user acceptance testing (UAT), deployment, and post‑go‑live support
• Prepare documentation, user guides, and deliver user training
• Continuously identify opportunities for automation, standardization, and digitalization

Skills

Low-code development

Power Platform

Process analysis

Stakeholder management

Dashboard design

Data modeling

Communication skills

APIs concepts

Education

Bachelor’s degree in Information Technology

Tools

Power Apps

Power Automate

Power BI

SharePoint

Copilot

Power Pages

Excel

APIs

Job description

Hellmann Worldwide Logistics in Manila is seeking a System Development & Process Improvement Specialist to drive our digital transformation by designing, developing, and optimizing business processes with low-code solutions.

You will work with stakeholders, IT, and automation teams to translate needs into scalable, secure digital tools using Power Platform, SharePoint, and Copilot, delivering dashboards and data quality improvements.