Logistics, Planning & Operations Specialist (Inventory & Planning Support)

Henkel; Philippines; Hybrid; PHP 540,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Flexible hours

Work from anywhere up to 30 days/year

Health and wellbeing programs

HMO healthcare coverage

Provident Fund

Group Life Insurance

Employee Share Plan

Job summary

Henkel in Makati is seeking a Logistics, Planning & Operations Specialist (Inventory & Planning Support) to enable efficient supply chain planning through data, processes, and automation. You will partner with planning teams to deliver accurate insights and drive continuous improvement.

The role requires a background in supply chain or related fields, 1+ year of relevant experience, and proficiency in MS Office; familiarity with Power BI, Signavio, SharePoint and SAP MM is advantageous.

Qualifications

• Bachelor's degree in a relevant field.
• 1+ year of experience in customer service, technical support, supply chain operations or logistics.
• Proficient in MS Office; VBA, Power BI and SharePoint knowledge is a plus.
• Familiarity with SAP MM and project coordination; strong troubleshooting skills.
• Familiarity with AI-powered productivity tools for data analysis and reporting.
• Willing to night shift (8:00 PM–5:00 AM) and hybrid work setup in Makati, Philippines.

Responsibilities

• Prepare, validate, and distribute reports using Power BI and Excel.
• Perform SAP transactional support with accuracy and SLA adherence.
• Develop and maintain business process models using Signavio.
• Create SOPs and governance docs in Himdoc.
• Design and improve tools and automation to boost efficiency.
• Collaborate with stakeholders to implement process improvements.
• Provide maintenance and end-user support for tools and apps.
• Lead monthly business reviews to identify improvements.

Skills

Power BI

Excel

SharePoint

VBA

SAP MM

Education

Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or related field

Tools

Signavio

Himdoc

SAP MM

Job description

About this Position

As a Logistics, Planning & Operations Specialist (Inventory & Planning Support), you will play a key role in enabling smooth and effective supply chain planning operations through data, process excellence, and continuous improvement. By ensuring the availability of reliable insights, supporting critical planning activities, and driving operational efficiency, you will help stakeholders make informed decisions that contribute to business performance and service excellence. Working within a collaborative global operations environment, you will partner with planning teams, business stakeholders, and process experts to strengthen and optimize the way work gets done. This role offers a unique opportunity to combine analytical thinking, process governance, and automation to create meaningful improvements across planning operations. Success in this position means delivering accurate and actionable support, identifying opportunities to simplify and enhance processes, and helping build a culture of continuous improvement and operational excellence.

What you´ll do

• Prepare, validate, and distribute Material Planning operational and management reports using Power BI and Excel to support data-driven decision-making
• Perform transactional support activities in SAP, ensuring accuracy, compliance, and adherence to SLAs
• Develop, maintain, and update business process models using Signavio
• Create and maintain SOPs, work instructions, and process governance documentation in Himdoc
• Design, develop, and enhance tools and automation solutions to improve operational efficiency and productivity
• Collaborate with stakeholders to gather requirements and implement process improvements aligned with business objectives
• Provide maintenance, troubleshooting, testing, and end-user support for existing tools and applications
• Drive continuous improvement initiatives through process optimization, automation, and knowledge-sharing activities; Conduct monthly business reviews with stakeholders to evaluate performance, address issues, and identify improvement opportunities

What makes you a good fit

• Bachelor's degree in Supply Chain Management, Business Administration, Industrial Engineering, or a related field
• Minimum of one (1) year of relevant work experience in Customer Service, Technical Support, Supply Chain Operations, Logistics, or a shared services/GBS environment
• Proficient in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint); Knowledge of VBA, Power BI and SharePoint is an advantage
• Familiarity with SAP MM (Materials Management) and experience with project coordination and technical troubleshooting
• Familiarity with AI-powered productivity tools (e.g., Microsoft Copilot) to support process efficiency, data analysis, and reporting activities
• Strong customer focus with excellent analytical, problem-solving, stakeholder management, communication, and time management skills; highly detail-oriented and collaborative; Lean, Six Sigma, or continuous improvement exposure is an advantage
• Amenable to working on a night shift schedule (8:00 PM to 5:00 AM PHT), and report on a hybrid work set-up in Ayala Avenue, Makati; Willing to work during Philippine holidays as part of a skeletal workforce arrangement

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.