Logistics Ops Lead: Client Success & Team Performance

Inteluck; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Performance Bonus

Employee Recognition Program

Incentives

HMO

Job summary

A logistics company in Makati seeks an experienced leader to supervise a team of logistics professionals. You will ensure exceptional customer service, resolve complex issues, and maintain strong client relationships. The ideal candidate has a Bachelor's degree and 5-10 years of experience in logistics or customer service, with excellent leadership skills. Competitive benefits including a performance bonus and employee recognition program are offered.

Qualifications

• 5-10 years of experience in logistics operations, customer service, or team leadership roles.
• Strong knowledge of logistics and supply chain principles, processes, and best practices.
• Ability to work effectively under pressure, prioritize tasks, and meet deadlines.

Responsibilities

• Lead and supervise a team of logistics professionals.
• Monitor performance and evaluations for the team.
• Resolve complex customer issues and complaints.
• Coordinate team activities to meet customer requirements.

Skills

Leadership skills

Customer service skills

Team management

Logistics knowledge

Education

Bachelor's degree

Job description

A logistics company in Makati seeks an experienced leader to supervise a team of logistics professionals. You will ensure exceptional customer service, resolve complex issues, and maintain strong client relationships. The ideal candidate has a Bachelor's degree and 5-10 years of experience in logistics or customer service, with excellent leadership skills. Competitive benefits including a performance bonus and employee recognition program are offered.