Logistics Operations & Support Specialist

Elevate And Delegate; Philippines; On-site; PHP 13,000 - 18,000; Full time

Benefits offered by this job

Client relationship

Direct salary payments

Flexible leave policy

Job summary

Elevate And Delegate in the Philippines is seeking an Operations and Support Specialist (Logistics) to streamline shipments, coordinate with brokers, and keep data up to date across internal systems.

You will handle day-to-day logistics coordination, provide back-office support to brokers, and assist with customer communications; growth opportunities may expand responsibilities and pricing activities after training.

Qualifications

• 2+ years of experience in logistics, freight brokerage, transportation, operations, customer support, or related field.
• Experience with shipment tracking, scheduling, and carrier/driver communication is preferred.
• Strong attention to detail and ability to manage multiple systems.

Responsibilities

• Coordinate day-to-day shipment and logistics tasks with brokers and carriers.
• Schedule pickups and deliveries; track shipments and provide status updates.
• Provide back-office support to brokers and assist with documentation and follow-ups.
• Communicate with customers, handle after-hours inquiries, and escalate issues as needed.
• Identify process improvements and help brokers with more complex shipment coordination.

Skills

Logistics coordination

Data entry

English communication

Multitasking

Independent work

Tools

ChatGPT

Claude

CRM systems

Track & trace

TMS

Job description

Elevate And Delegate in the Philippines is seeking an Operations and Support Specialist (Logistics) to streamline shipments, coordinate with brokers, and keep data up to date across internal systems.

You will handle day-to-day logistics coordination, provide back-office support to brokers, and assist with customer communications; growth opportunities may expand responsibilities and pricing activities after training.