Loans Coordinator

NIU Professionals, Inc.; Pasig; On-site; PHP 260,000 - 380,000; Full time

Job summary

NIU Professionals, Inc. is seeking a Loans Coordinator in the Metro Manila area to manage loan applications from submission to processing and to assist customers throughout the journey.

The role requires a Bachelor's degree and at least 1 year in loan processing, banking, or customer service. Strong communication, attention to detail, and proficiency in Microsoft Office are essential.

You will coordinate with internal teams, keep accurate records, and ensure compliance in a fast-paced environment.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related.
• At least 1 year of experience in loan processing, banking, lending, or customer service.
• Knowledge of loan documentation and application procedures.
• Good communication and customer service skills.
• Detail-oriented and organized.
• Proficient in Microsoft Office applications.
• Willin to work in a fast-paced environment.

Responsibilities

• Coordinate and monitor loan applications from submission to processing.
• Assist customers with loan inquiries and requirements.
• Review and validate customer information and documents.
• Coordinate with internal teams on status and concerns.
• Follow up on pending requirements and applications.
• Maintain accurate loan records and customer information.
• Ensure compliance with company policies and procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Detail oriented

Education

Bachelor’s degree in Business Administration/Finance

Tools

Microsoft Office

Job description

The Loans Coordinator is responsible for coordinating loan applications, assisting customers throughout the application process, and ensuring accurate documentation and timely processing of loan-related requests.

Duties and Responsibilities

Coordinate and monitor loan applications from submission to processing.

Assist customers with loan inquiries and application requirements.

Review and validate customer information and supporting documents.

Coordinate with internal teams regarding application status and concerns.

Follow up on pending requirements and loan applications.

Maintain accurate records of loan transactions and customer information.

Ensure compliance with company policies and procedures.

Perform other related duties as assigned.

Qualifications

Bachelor's degree in Business Administration, Finance, or a related course.

At least 1 year of experience in loan processing, banking, lending, or customer service.

Knowledge of loan documentation and application procedures.

Good communication and customer service skills.

Detail-oriented and organized.

Proficient in Microsoft Office applications.

Willing to work in a fast-paced environment.