Loan Processor — AI-Validated, Detail-Driven Analyst

Cloudstaff

Philippines

Remote

PHP 480,000 - 760,000

Full time

7 days ago
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Benefits offered by this job

Health insurance
Flexible leave credits
Career advancement opportunities
Company PC/Laptop provided

Job summary

Cloudstaff is seeking an analyst to validate loan applications using AI tools and lender calculators to ensure eligibility. The role involves efficiently reviewing a large volume of system-verified applications and maintaining clear customer communications. You will help report outcomes in the CRM and manage the team email inbox.

The ideal candidate has an analytical mindset, strong attention to detail, and experience with Excel, Google Suite, and Salesforce.

Qualifications

  • Undergrad or postgraduate degree preferred.
  • Analyst experience required.
  • 2 years in an analyst or similar role for an Australian Financial Services company is desirable.
  • Customer service experience not extensive.
  • Strong verbal and written communication skills.
  • High attention to detail with the ability to work under pressure and deliver quality results.
  • Proficient in Excel, Google Suite and CRM software (Salesforce preferred).

Responsibilities

  • Validating loan applications with AI assistance to meet lender eligibility requirements.
  • Reviewing large volumes of system-verified loan applications efficiently and accurately.
  • Managing customer communications in a timely and professional manner.
  • Assisting with reporting outcomes into the CRM and managing the email inbox.

Skills

Analyst experience
Customer service experience
Verbal and written communication
Attention to detail
Deliver high quality results
Typing speed

Education

Bachelor's or higher degree

Tools

Excel
Google Suite
Salesforce

Job description

Cloudstaff is seeking an analyst to validate loan applications using AI tools and lender calculators to ensure eligibility. The role involves efficiently reviewing a large volume of system-verified applications and maintaining clear customer communications. You will help report outcomes in the CRM and manage the team email inbox.

The ideal candidate has an analytical mindset, strong attention to detail, and experience with Excel, Google Suite, and Salesforce.

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