A loan servicing company in Metro Manila is seeking a Loan Administrator to support borrowers in understanding their loan terms and applications. The ideal candidate should have a Bachelor's degree and at least six months of experience in customer service or a related field. Proficiency in Microsoft Office and strong interpersonal skills are required. Face-to-face interview availability is mandatory.
Qualifications
Six months experience in customer service, loan administration, collections, or sales environment.
Good in oral and written communication.
Collections or Financial account background preferred.
Must be open for a face to face interview.
Responsibilities
Helping borrowers understand their loan terms.
Processing loan applications and verifying documentation.
Reviewing loan applications for minimum approval standards.
Providing information about loan products and eligibility.
Serving as the primary contact for loan applicants.
Skills
Customer Service
Communication Skills
Microsoft Office
Records Management
Interpersonal Skills
Education
Bachelor's degree
Job description
A loan servicing company in Metro Manila is seeking a Loan Administrator to support borrowers in understanding their loan terms and applications. The ideal candidate should have a Bachelor's degree and at least six months of experience in customer service or a related field. Proficiency in Microsoft Office and strong interpersonal skills are required. Face-to-face interview availability is mandatory.