LOA/HMO Authorization Specialist | Paid Training & Growth

Synctalents International Corporation; Makati; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Paid training

Pay raise

Job summary

A recruitment agency in Metro Manila is seeking candidates for a full-time customer support role. Responsibilities include reviewing Letters of Authorization, verifying member policies, and addressing inquiries from members and healthcare providers. The ideal candidate is detail-oriented, has strong communication skills, and can thrive in both voice and non-voice accounts. Benefits include paid training and opportunities for pay raises.

Qualifications

• Fresh graduates are welcome to apply.
• Strong communication skills for member interactions.
• Attention to details for verifying policies and entitlements.

Responsibilities

• Review and evaluate Letters of Authorization requests.
• Verify member policies and benefits before authorization.
• Handle inbound and outbound communications regarding policy inquiries.
• Coordinate with underwriting and claims teams for complex issues.
• Document customer interactions and authorization activities.
• Identify potential issues or fraud.

Job description

A recruitment agency in Metro Manila is seeking candidates for a full-time customer support role. Responsibilities include reviewing Letters of Authorization, verifying member policies, and addressing inquiries from members and healthcare providers. The ideal candidate is detail-oriented, has strong communication skills, and can thrive in both voice and non-voice accounts. Benefits include paid training and opportunities for pay raises.