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Resumo da oferta
A leading online retail company in Manila is seeking an individual experienced in live selling. This role involves showcasing products, engaging with viewers, and managing sales effectively during live sessions. Candidates should have a proven background in conducting live presentations and the ability to create attractive promotional content. This position offers an opportunity to excel in an interactive sales environment.
Qualificações
Experience in conducting live sales presentations.
Ability to engage audiences effectively through interactions.
Confidence in handling complex customer questions.
Responsabilidades
Showcase products clearly during live sessions.
Interact actively with viewers and respond to comments.
Create urgency for purchases through limited offers.
Manage customer orders and ensure smooth payment processes.
Set up necessary technical equipment for live sessions.
Conhecimentos
Live selling expertise
Audience engagement
Sales persuasion
Customer service
Descrição da oferta de emprego
Responsibilities
Product presentation
showcase products clearly and attractively during live sessions.
Audience engagement
Interact actively with viewers(greet them, answer questions, take comments).
Build and maintain audience attention and interests throughout the live session.
Sales skills
Persuade viewers to make a purchase without being too pushy.
Create urgency (limited offers, exclusive deals during live).
Order Management
Collect and confirm customer orders during or after the live stream.
Ensure smooth checkout and payment processes.
Technical setup and management
Set up good lighting, sound, camera angles and internet connection
Solve the technical issues quickly if they arise during the live.
Product knowledge
Be fully knowledgeable about the products being sold.
Handle tricky or detailed customer questions confidently.
Customer service
Handle complaints or return requests professionally.
Content Planning
Plan live stream topics, product sequences, and timing beforehand.
Create attractive promotional teasers before going live.
Reporting and analysis
Track sales from live sessions.
Analyze what worked (or didn’t) to improve future live stream.
Qualifications
Experience in Live Selling
Proven background in conducting live sales presentations, effectively engaging audiences through real-time product demonstrations and interactions
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