Live Seller

Jinmoss; Manila; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading online retail company in Manila is seeking an individual experienced in live selling. This role involves showcasing products, engaging with viewers, and managing sales effectively during live sessions. Candidates should have a proven background in conducting live presentations and the ability to create attractive promotional content. This position offers an opportunity to excel in an interactive sales environment.

Qualifications

• Experience in conducting live sales presentations.
• Ability to engage audiences effectively through interactions.
• Confidence in handling complex customer questions.

Responsibilities

• Showcase products clearly during live sessions.
• Interact actively with viewers and respond to comments.
• Create urgency for purchases through limited offers.
• Manage customer orders and ensure smooth payment processes.
• Set up necessary technical equipment for live sessions.

Skills

Live selling expertise

Audience engagement

Sales persuasion

Customer service

Job description

Responsibilities

• Product presentation
  • showcase products clearly and attractively during live sessions.
• Audience engagement
  • Interact actively with viewers(greet them, answer questions, take comments).
  • Build and maintain audience attention and interests throughout the live session.
• Sales skills
  • Persuade viewers to make a purchase without being too pushy.
  • Create urgency (limited offers, exclusive deals during live).
• Order Management
  • Collect and confirm customer orders during or after the live stream.
  • Ensure smooth checkout and payment processes.
• Technical setup and management
  • Set up good lighting, sound, camera angles and internet connection
  • Solve the technical issues quickly if they arise during the live.
• Product knowledge
  • Be fully knowledgeable about the products being sold.
  • Handle tricky or detailed customer questions confidently.
• Customer service
  • Handle complaints or return requests professionally.
• Content Planning
  • Plan live stream topics, product sequences, and timing beforehand.
  • Create attractive promotional teasers before going live.
• Reporting and analysis
  • Track sales from live sessions.
  • Analyze what worked (or didn’t) to improve future live stream.

Qualifications

• Experience in Live Selling
• Proven background in conducting live sales presentations, effectively engaging audiences through real-time product demonstrations and interactions