Live-Host Moderator

Orro Home; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive Salary

KPI Incentives

HMO Coverage

13th Month Pay

Career Growth

Dynamic Environment

Job summary

Orro Home in Quezon City is hiring a proactive Live Host Moderator to support our live-selling operations. You will monitor live sessions, engage with customers in real time, assist live hosts, and step in as a backup host to keep broadcasts smooth. This on-site role requires comfort speaking on camera, strong multitasking, and familiarity with Facebook Live and TikTok Live.

OBS knowledge is a plus. We offer a competitive salary, KPI incentives, HMO coverage, and opportunities for career growth

Qualifications

• Bachelor's degree preferred.
• Excellent written and verbal communication skills.
• Familiar with Facebook Live, TikTok Live and other social platforms.
• Knowledge of OBS (Open Broadcaster Software) is an advantage.
• Customer service experience is an advantage.
• Confident speaking on camera and willing to conduct live-selling sessions.
• Strong multitasking and organizational skills.
• Detail-oriented and able to work in a fast-paced environment.
• Willing to work onsite in Quezon City.

Responsibilities

• Monitor live-selling sessions on Facebook, TikTok, and other platforms.
• Respond to customer inquiries and comments in real time.
• Assist live hosts by managing audience engagement during broadcasts.
• Conduct live-selling sessions and present products when assigned or when a substitute host is needed.
• Maintain a positive and professional live chat environment.
• Coordinate with the live-selling team to ensure smooth operations.
• Escalate customer concerns to the appropriate department when necessary.
• Monitor live performance and provide feedback for improvement.
• Support promotional campaigns and audience engagement activities.

Skills

Excellent communication

Multitasking

Organizational skills

On-camera speaking

Education

Bachelor's degree in any related field

Tools

OBS

Job description

WE'RE HIRING: Live-Host Moderator

Location: Quezon City
Employment Type: Full-Time
Work Setup: On-site

Job Summary

We are looking for a proactive and detail-oriented Live Host Moderator to support our live-selling operations. The successful candidate will monitor live sessions, engage with customers in real time, assist live hosts, and serve as a backup host when needed to ensure a smooth and interactive shopping experience across our e-commerce platforms.

Key Responsibilities

• Monitor live-selling sessions on Facebook, TikTok, and other platforms.

• Respond to customer inquiries and comments in real time.

• Assist live hosts by managing audience engagement during broadcasts.

• Conduct live-selling sessions and present products when assigned or when a substitute host is needed.

• Maintain a positive and professional live chat environment.

• Coordinate with the live-selling team to ensure smooth operations.

• Escalate customer concerns to the appropriate department when necessary.

• Monitor live performance and provide feedback for improvement.

• Support promotional campaigns and audience engagement activities.

Qualifications

• Bachelor's degree in any related field is preferred.

• Excellent written and verbal communication skills.

• Familiar with Facebook Live, TikTok Live, and other social media platforms.

• Knowledge of OBS (Open Broadcaster Software) is an advantage.

• Customer service experience is an advantage.

• Confident speaking on camera and willing to conduct live-selling sessions when needed.

• Strong multitasking and organizational skills.

• Detail-oriented and able to work in a fast-paced environment.

• Willing to work onsite in Quezon City.

Employee Benefits

• Competitive Salary

• KPI Incentives

• HMO Coverage

• 13th Month Pay

• Career Growth Opportunities

• Dynamic Work Environment