Location: Talamban, Cebu City
Work Setup: Fully Onsite
Work Schedule: Dayshift | Monday - Friday
About the Role
The Liason Supervisor will manage government-related processes tied to motorcycle registration, permits, licenses, and vehicle paperwork. The person in this role will liaise between government offices and internal teams to keep processing on schedule, maintain regulatory compliance, and provide day-to-day leadership to the Liaison team.
Key Responsibilities
- Government & Regulatory Coordination
- Manage the full cycle of registrations, renewals, permits, licenses, OR/CRs, and plate releases for motorcycles
- Serve as the primary point of contact with the LTO and other government bodies, ensuring transactions remain compliant and on schedule
- Track applications in progress and proactively resolve bottlenecks or delays
- Stay on top of regulatory changes and communicate relevant updates to internal departments and branches
- Process & Compliance
- Act as the internal go-to resource for questions on registration requirements, documentation, and government processes
- Continuously improve internal procedures to strengthen compliance and speed up registration turnaround
- Review documents and reports for accuracy and proper recordkeeping
- Safeguard company documents, funds, and sensitive information at all times
- Cross-Functional Coordination
- Partner closely with Accounting, Sales, Operations, Audit, Merchandising, suppliers, and other teams on registration-related matters
- Monitor related costs, including payments, petty cash, and travel requests
- Visit branches periodically to confirm procedures are being followed consistently
- Team Leadership
- Lead, coach, and evaluate the performance of the Liaison team
- Handle operational issues, branch or customer concerns, and regulatory matters as they arise
- Build team capability and consistency across all registration-related workflows
Qualifications
- Bachelor's degree in Industrial Engineering, Business Administration, Public Administration, or a related field.
- 3+ years of experience in liaison work, government transactions, vehicle registration, or similar administrative roles.
- Prior supervisory or team lead experience preferred.
- Knowledge of LTO processes (OR/CR issuance, plate release, permits, renewals) is a plus.
- Strong skills in coordination, documentation, stakeholder management, and problem-solving.
- Comfortable with Microsoft Office.
- Good communicator who works well with people inside and outside the company.
- Open to traveling to branches and government offices as needed.
- Valid driver's license is a plus.