Liasion Supervisor | LTO

Create Synergies Inc.; Cebu City; On-site; PHP 480,000 - 600,000; Full time

Job summary

Create Synergies Inc. in Talamban, Cebu City seeks a Liaison Supervisor to manage government-related motorcycle registrations, permits, licenses, and paperwork. You will lead the Liaison team, liaise with government offices, and ensure regulatory compliance and timely processing.

The role focuses on end-to-end registrations, cross-functional coordination, and process improvements across branches, with a Monday-Friday dayshift onsite setup.

Qualifications

• The candidate has a Bachelor's degree in a related field.
• Minimum 3+ years in liaison work or government transactions.
• Knowledge of LTO processes is a plus.
• Strong coordination, documentation, and stakeholder management skills.
• Willingness to travel to branches and government offices.

Responsibilities

• Manage registrations, renewals, permits, licenses, OR/CRs, and plate releases for motorcycles.
• Serve as primary contact with LTO and government bodies, ensuring compliance and timeliness.
• Track applications and proactively resolve delays or bottlenecks.
• Improve internal procedures to enhance compliance and speed up registrations.
• Lead, coach, and evaluate the Liaison team; handle issues as they arise.
• Visit branches to verify procedures are followed consistently.

Skills

Coordination

Documentation

Stakeholder management

Problem-solving

Communication

Travel willingness

Driver's license

Education

Bachelor's degree in Industrial Engineering, Business Administration, Public Administration, or related field

Tools

Microsoft Office

Job description

Location: Talamban, Cebu City

Work Setup: Fully Onsite

Work Schedule: Dayshift | Monday - Friday

About The Role

The Liason Supervisor will manage government-related processes tied to motorcycle registration, permits, licenses, and vehicle paperwork. The person in this role will liaise between government offices and internal teams to keep processing on schedule, maintain regulatory compliance, and provide day-to-day leadership to the Liaison team.

Key Responsibilities

Government & Regulatory Coordination

• Manage the full cycle of registrations, renewals, permits, licenses, OR/CRs, and plate releases for motorcycles
• Serve as the primary point of contact with the LTO and other government bodies, ensuring transactions remain compliant and on schedule
• Track applications in progress and proactively resolve bottlenecks or delays
• Stay on top of regulatory changes and communicate relevant updates to internal departments and branches

Process & Compliance

• Act as the internal go-to resource for questions on registration requirements, documentation, and government processes
• Continuously improve internal procedures to strengthen compliance and speed up registration turnaround
• Review documents and reports for accuracy and proper recordkeeping
• Safeguard company documents, funds, and sensitive information at all times

Cross-Functional Coordination

• Partner closely with Accounting, Sales, Operations, Audit, Merchandising, suppliers, and other teams on registration-related matters
• Monitor related costs, including payments, petty cash, and travel requests
• Visit branches periodically to confirm procedures are being followed consistently

Team Leadership

• Lead, coach, and evaluate the performance of the Liaison team
• Handle operational issues, branch or customer concerns, and regulatory matters as they arise
• Build team capability and consistency across all registration-related workflows

Qualifications

Bachelor's degree in Industrial Engineering, Business Administration, Public Administration, or a related field.

3+ years of experience in liaison work, government transactions, vehicle registration, or similar administrative roles.

Prior Supervisory Or Team Lead Experience Preferred.

Knowledge of LTO processes (OR/CR issuance, plate release, permits, renewals) is a plus.

Strong skills in coordination, documentation, stakeholder management, and problem-solving.

Comfortable with Microsoft Office.

Good communicator who works well with people inside and outside the company.

Open to traveling to branches and government offices as needed.

Valid driver's license is a plus.