A technology services company in the Philippines is seeking a qualified individual for a technical support position. The ideal candidate must possess a bachelor's degree in a relevant field and at least 2 years of technical support experience. Key skills include knowledge of system administration, network engineering, and necessary certifications like CCNA, MCP, and MCSA. Strong English communication skills are essential. This role requires quick decision-making and a solid understanding of IT terminology and practices.
Qualifications
At least 2 years of technical support experience.
Experience as a System Administrator, Network Engineer or IT Helpdesk is desirable.
Strong knowledge of telecom and telemarketing operations.
Skills
Technical support experience
System Administration
Network Engineering
IT Helpdesk
CCNA certification
MCP certification
MCSA certification
Conversational English communication
Education
Bachelor’s degree in Computer Science/Information Systems/Engineering/Business
Job description
A technology services company in the Philippines is seeking a qualified individual for a technical support position. The ideal candidate must possess a bachelor's degree in a relevant field and at least 2 years of technical support experience. Key skills include knowledge of system administration, network engineering, and necessary certifications like CCNA, MCP, and MCSA. Strong English communication skills are essential. This role requires quick decision-making and a solid understanding of IT terminology and practices.