IT Support Specialist: Fast, Reliable Tech Help

Universal Leaf Philippines; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading technology company in the Philippines is seeking an IT Support Specialist to provide comprehensive technical assistance and maintain IT systems. The ideal candidate will have a Bachelor's degree in IT, prior experience in technical support, and strong problem-solving skills. Responsibilities include troubleshooting hardware and software, managing backups, and providing excellent customer service. Candidates should be dedicated, honest, and have a strong work ethic.

Qualifications

• Prior experience in computer troubleshooting and technical support is essential.
• Strong knowledge of computer assembly and disassembly.
• Proficiency in a wide range of software applications required.

Responsibilities

• Deliver effective technical assistance to clients for hardware and network issues.
• Conduct assessments for network installations.
• Maintain database backups and monitor IT-related issues.
• Carry out scheduled IT maintenance tasks.

Skills

Computer troubleshooting

Technical support

Problem-solving

Analytical skills

Customer service

Education

Bachelor of Science in Information Technology or related field

Tools

Various software applications

Job description

A leading technology company in the Philippines is seeking an IT Support Specialist to provide comprehensive technical assistance and maintain IT systems. The ideal candidate will have a Bachelor's degree in IT, prior experience in technical support, and strong problem-solving skills. Responsibilities include troubleshooting hardware and software, managing backups, and providing excellent customer service. Candidates should be dedicated, honest, and have a strong work ethic.