Learning Experience Leader | Bulacan

LizardBear Tasking, Inc. (PEZA); Meycauayan; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary and benefits

People First culture

Career growth opportunities

Job summary

TaskUs in the Philippines is seeking a Learning Experience Leader to design and deliver end-user, partner, and distributor training programs, including curriculum, training materials, assessments and exams to ensure enterprise readiness and consistent messaging across the organization.

You will train and coach participants, monitor progress through evaluations, maintain training documents, and explore new technologies and learning methodologies to improve outcomes while supporting TaskUs’ People

Qualifications

• 1–2 years in training or teaching roles.
• Strong problem-solving and critical-thinking abilities.
• Ability to present and facilitate discussions.
• Excellent written and verbal communication.

Responsibilities

• Create and deliver end-user, partner, and distributor training programs.
• Develop curriculum, training, and exams for general courses.
• Deliver technical preparatory training based on enterprise needs.
• Monitor trainee progress and coordinate with managers.
• Maintain training documents and materials.

Skills

Problem solving

Critical thinking

Class facilitation

Interpersonal skills

Tools

Microsoft and Google applications

Job description

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Learning Experience Leader really do?

• Set the standards and expectations through your conduct, work ethic, integrity, and character.


• Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement.


• Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs.


• Accomplish projects and motivate trainees through effective training.


• Continuously improve training programs and the other learning opportunities across the organization.


• Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment.


• Act as the content expert, and maintain relevant training documents and training materials for training conducted.


• Develop and create effective induction programs.


• Monitor and review trainees’ progress through questionnaires and discuss with their managers.


• Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages.


• Research and present new technologies and methodologies in workplace learning.


• Ensure that all trainees adhere to the company’s Code of Conduct.

Do you have what it takes to become a Learning Experience Leader?

• With at least 1 to 2 years of working experience in a related field (training or teaching experience)


• Proficient in Microsoft and Google applications


• A problem solver and critical thinker


• Can present and facilitate a class discussion


• Energetic, enthusiastic, and creative-can think outside the box with different ways to motivate and engage an audience


• With strong interpersonal, conflict management, mentoring, organizational, project management, and influencing skills


• Has excellent oral and written communication skills


• Can work in a flexible schedule including weekends, holidays, and longer hours.

How We Partner To Protect You:

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works.

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process.