Leadership Trainee: Food Service Operations and Compliance

Jollibee Group; Apalit; On-site; PHP 180,000 - 240,000; Full time

Job summary

Jollibee Group is hiring a Management Trainee who will drive excellence in food safety, store operations, and customer service across assigned areas in the Philippines.

You will lead a team, ensure compliance with safety standards, develop cost-saving initiatives, and build relationships with institutional clients to grow sales.

The role requires strong communication, leadership, and the ability to work shifting hours in a fast-paced environment.

Qualifications

• Bachelor’s degree in food or business-related field.
• Excellent leadership and customer service skills.
• Good written and oral communication across store levels.
• Willing to work shifting schedules and long hours.

Responsibilities

• Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area.
• Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers needs are attended to promptly.
• Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
• Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
• Workforce management of the assigned store, including manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts.
• Implementation of other store administrative activities necessary to carry out the business such as office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.

Skills

Leadership

Customer Service

Communication

Cost Management

Education

Bachelor's Degree in Food or Business

Job description

Jollibee Group is hiring a Management Trainee who will drive excellence in food safety, store operations, and customer service across assigned areas in the Philippines.

You will lead a team, ensure compliance with safety standards, develop cost-saving initiatives, and build relationships with institutional clients to grow sales.

The role requires strong communication, leadership, and the ability to work shifting hours in a fast-paced environment.