Leadership Development Coach & L&D Designer

cxperts; Iloilo City; On-site; PHP 480,000 - 720,000; Full time

Job summary

cxperts Learning & Development Coach role focuses on delivering and sustaining leadership development initiatives to improve coaching effectiveness, leadership capabilities, and organizational performance.

The role facilitates leadership training, evaluates coaching quality through recorded sessions, and provides developmental feedback to leaders while partnering with stakeholders to ensure coaching standards are met.

Qualifications

• 1–3 years in Learning & Development, Training, Leadership Development, or Organizational Development.
• Experience facilitating instructor-led training.
• Experience coaching supervisors, managers, or leaders.
• Experience evaluating coaching conversations or performance quality.
• Experience managing or contributing to business projects.

Responsibilities

• Facilitate virtual leadership development programs.
• Deliver workshops on coaching, communication, feedback, emotional intelligence, performance management, and leadership fundamentals.
• Ensure participants successfully complete leadership certification requirements.
• Conduct follow-up sessions to reinforce learning and sustain behavioral change.
• Adapt facilitation techniques based on audience needs and business objectives.
• Review recorded coaching sessions using established evaluation criteria.
• Assess coaching conversations for quality, effectiveness, and adherence to leadership standards.
• Provide verbal coaching feedback to leaders.
• Identify strengths, opportunities, and behavioral trends across coaching populations.
• Calibrate scoring with other evaluators to maintain consistency.
• Monitor coaching improvement over time and recommend development plans.
• Conduct one-on-one coaching sessions with people leaders, including during nesting.
• Mentor SMEs, supervisors and managers on effective coaching techniques.
• Model best practices through live coaching demonstrations.
• Assist leaders in developing action plans to improve coaching effectiveness.
• Build coaching capability across the organization.
• Participate in departmental and organizational learning initiatives.
• Lead assigned L&D projects from planning through implementation.
• Develop project timelines, deliverables, and communication plans.
• Collaborate with Operations, HR, Quality, Training, and other business partners.
• Track project milestones and report progress to stakeholders.
• Support change management efforts related to learning initiatives.
• Support in content creation and instructional design tasks.
• Analyze coaching and training data to identify trends.
• Recommend improvements to leadership programs.
• Update training materials and coaching resources as needed.
• Research best practices in adult learning and leadership development.
• Support innovation in learning delivery methods.

Job description

cxperts Learning & Development Coach role focuses on delivering and sustaining leadership development initiatives to improve coaching effectiveness, leadership capabilities, and organizational performance.

The role facilitates leadership training, evaluates coaching quality through recorded sessions, and provides developmental feedback to leaders while partnering with stakeholders to ensure coaching standards are met.