Lead, Internal Audit & Risk Insurance — Hybrid Ops

Bon Secours; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

HMO coverage

Retirement plan

Work From Home allowance

Wellness allowance

Paid vacation

Job summary

Bon Secours Mercy Health in the Philippines seeks a Supervisor, Internal Audit and Risk & Insurance to lead the Manila team within GBS. You will oversee day-to-day operations, align with Stateside leadership, and ensure quality service delivery while supporting peak workloads.

The role combines frontline audit work with people leadership, process improvement, and technology-enabled controls, requiring CPA/CIA/CISA and at least 7 years in internal audit or risk management.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management, or related discipline (required)
• 7 years of direct experience in Internal AuditorRisk Management (required)
• Experience supporting healthcare operations or healthcare-related organizations (required)
• Experience leading teams or serving in a supervisory/lead capacity (required)
• Experience supporting U.S.-based operations or shared services environments (preferred)

Responsibilities

• Lead and develop a team of Internal Audit and Risk & Insurance professionals, ensuring high performance, accountability, and engagement
• Serve as the primary escalation point for operational, audit, and risk-related questions and issues within the GBS team
• Partner with Stateside Internal Audit and Risk & Insurance leadership to align priorities, service expectations, and operational standards
• Oversee day-to-day workflow management, intake, prioritization, and resource allocation across Internal Audit and Risk & Insurance support activities
• Monitor team performance through KPIs, SLAs, audit timelines, dashboards, and operational reporting; identify trends and implement process improvements
• Provide coaching, mentoring, and development support for GBS team members, including performance management and career development activities
• Support execution of Internal Audit operational strategy, including process optimization, standardization, reporting enhancements, and technology utilization
• Provide hands‑on support by stepping into Internal Audit work during peak periods, staffing gaps, or critical initiatives
• Support non‑complex Internal Audit activities including testing, issue follow‑up, walkthrough documentation, process documentation, audit planning support, and reporting activities
• Oversee and support Risk & Insurance operational processes and coordination activities as assigned
• Lead or support special projects including operational improvements, transition activities, system implementations, and scalability initiatives
• Ensure adherence to organizational policies, internal controls, confidentiality requirements, and professional standards

Skills

Leadership

Strategic Thinking

Auditing Knowledge

Internal Controls

Problem Solving

Stakeholder Management

Process Improvement

Data & Dashboards

Communication

Professionalism

Prioritization

Flexibility

Education

Bachelor’s degree in Accounting, Finance, Business Administration, Risk Management

CPA, CIA, or CISA (Required)

Job description

Bon Secours Mercy Health in the Philippines seeks a Supervisor, Internal Audit and Risk & Insurance to lead the Manila team within GBS. You will oversee day-to-day operations, align with Stateside leadership, and ensure quality service delivery while supporting peak workloads.

The role combines frontline audit work with people leadership, process improvement, and technology-enabled controls, requiring CPA/CIA/CISA and at least 7 years in internal audit or risk management.