Lead Cloud Operation Engineer

Morgan McKinley; Taguig; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

Morgan McKinley Philippines in Taguig is seeking a hands-on technical leader to drive software and cloud production engineering excellence, blending technical leadership with ownership of priorities and processes. You will oversee incident management, change governance, and reliability improvements across platforms and regions, ensuring operational standards are applied consistently.

This role requires strong collaboration with engineering and delivery teams.

Qualifications

• Proven L2/L3 production engineering leadership.
• Experience with AWS and cloud-native reliability.
• Strong RCA, risk assessment, and automation scripting.
• Excellent communication and cross-functional collaboration.
• Nice to have SRE knowledge and upskilling willingness.

Responsibilities

• Lead production issue management and senior escalation.
• Own production health, monitoring, and readiness.
• Govern change activity balancing speed and stability.
• Coordinate major incidents and problem outcomes.
• Define reliability improvement priorities.
• Champion automation and observability initiatives.
• Interface with engineering, delivery, and business stakeholders.

Skills

Production engineering leadership

AWS

Root cause analysis

Scripting

Observability tools

DBMS

AI-driven automation

Communication skills

Tools

Grafana

CloudWatch

ELK

Splunk

Job description

We’re seeking a hands-on technical leader to drive software and cloud production

engineering excellence. This role blends technical leadership with ownership of people,

priorities, and processes. You’ll oversee incident management, change governance, and

reliability improvements, ensuring operational standards are consistently applied across

platforms and regions.

Key Responsibilities

• Lead production issue management and act as senior escalation point.
• Own production health, monitoring, and operational readiness.
• Govern change activity, balancing delivery speed with stability.
• Coordinate major incidents and problem management outcomes.
• Define and deliver reliability improvement priorities.
• Champion automation and observability initiatives.
• Act as the primary interface with engineering, delivery, and business

stakeholders.

Qualifications

• Proven L2 and L3 production engineering and team leadership experience.
• Strong skills in AWS, root cause analysis, risk assessment, and scripting

(PowerShell, Bash).

• Familiarity with observability tools (Grafana, CloudWatch, ELK, Splunk).
• Database knowledge (Oracle/MySQL/MSSQL) and OS expertise
• Excellent communication skills and exposure to AI-driven automation.
• Nice to have: SRE knowledge or willingness to upskill.