Lead AI Agent

SimCorp; Manila; On-site; PHP 1,200,000 - 2,300,000; Full time

Benefits offered by this job

Salary and bonus scheme

Pension

Work-life balance

Professional development opportunities

Job summary

SimCorp in Manila seeks a Lead IT Operation Specialist to oversee the operation and optimization of AI agents, MCP connectors, and AI‑related systems. You will collaborate with IT teams to ensure high availability, security, and cost control.

You will lead intake and lifecycle management of AI agents, build MCP connectors, and drive operational processes across Enterprise AI to deliver reliable, scalable services.

Qualifications

• Experience with Microsoft Azure services including Azure AI Foundry and Azure Policies.
• Hands-on with Claude or Copilot Studio and AI orchestration platforms.
• Familiarity with MCP integration patterns for enterprise systems.
• Solid IT operations fundamentals: monitoring, incident management, availability.
• Experience with AI agent lifecycle management from intake to decommissioning.
• Comfort working across security and compliance boundaries and guardrails.
• Strong cross-functional collaboration and ability to translate tech to non-tech.
• Understanding of AI governance frameworks and practical guardrails.

Responsibilities

• Own intake of AI agents and automations into our managed infrastructure.
• Maintain portfolio of AI agents and automations with cost control and monitoring.
• Build and maintain MCP connectors for AI tools across the org.
• Support monitoring, management, and optimization of AI‑related IT infra for performance, security, and availability.
• Develop and implement IT operations processes for efficient incident resolution.
• Ensure AI‑related agents and connectors comply with security policies and regulations.
• Collaborate with business units and enablement teams for end‑to‑end execution.
• Provide lead guidance and foster a collaborative, results‑oriented team environment.

Skills

Azure AI Foundry

Azure Policies

AI orchestration platforms

IT operations fundamentals

AI agent lifecycle management

Security & compliance awareness

Cross-functional collaboration

AI governance frameworks

Tools

Claude

Copilot Studio

MCP integration patterns

Job description

Lead IT Operation Specialist

As part of SimCorp’s Enterprise AI team, you will lead the operation and optimization of AI agents, MCP connectors, and AI‑related systems and services. You will work closely with cross‑functional IT teams to ensure operations support business objectives, maintain high system availability, and meet security standards.

Responsibilities

• Own intake of AI agents and automations built in the organization into our managed infrastructure
• Maintain the portfolio of AI agents and automations, ensuring cost control, reliability, effective monitoring, and resolution of complex issues
• Build and maintain MCP connectors to enable effective use of AI tools across the organization
• Support the monitoring, management, and optimization of our AI‑related IT infrastructure and services to ensure high performance, security, and availability
• Develop and implement IT operational processes in the Enterprise AI area to ensure efficient operations and incident resolution, and support the transition of routine tasks to the Operations Center
• Ensure our AI‑related agents and connectors complies with security policies, procedures, and industry regulations, including guardrails such as Azure Policies and Copilot Studio guidelines
• Collaborate with business units and our AI Enablement team to ensure seamless end‑to‑end execution across teams and business function boundaries
• Provide lead guidance and drive a collaborative, results‑oriented environment for junior IT operations specialists

Type of Work

• Managing and optimizing IT systems and services to support business operations
• Leading the diagnosis and resolution of complex IT operational issues
• Developing and implementing IT operations processes to improve efficiency and service delivery
• Coaching team members and advancing ongoing improvements in IT operations

Qualifications

• Experience with Microsoft Azure services, including Azure AI Foundry, Azure Policies, and related infrastructure
• Hands‑on experience with Claude, Copilot Studio or similar AI orchestration platforms, and an understanding of how to configure, monitor, and maintain AI tools at scale
• Familiarity with MCP (Model Context Protocol) or API integration patterns — you understand how to connect AI assistants like Microsoft Copilot and Claude to enterprise systems
• A solid grasp of IT operations fundamentals: monitoring, incident management, availability, cost control, and service reliability
• Experience with AI agent lifecycle management — from intake and onboarding through to ongoing monitoring and decommissioning
• Comfort working across security and compliance boundaries, including implementing guardrails and ensuring adherence to policies and regulations
• Strong cross‑functional collaboration skills — you work effectively across engineering, business, and enablement teams and can translate between technical and non‑technical stakeholders
• An interest in or understanding of AI governance frameworks — you appreciate why guardrails matter and can implement them practically, not just in principle

Benefits

An attractive salary, bonus scheme, and pension.

We provide a good work & life balance and opportunities for professional development. Individual approaches to professional development support the direction you want to take.

EEO Statement

SimCorp is an equal opportunity employer and welcomes applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.