Laundry Manager

Quest Plus Conference Center Manila; Muntinlupa; On-site; PHP 350,000 - 480,000; Full time

Job summary

Crimson Hotel Filinvest City Manila is seeking a Laundry Manager to oversee the laundry department, ensuring efficient processing of linens, uniforms and guest laundry. The role includes supervising staff, implementing SOPs and maintaining cleanliness and quality standards to support guest satisfaction.

The ideal candidate holds college-level education with at least 2 years in a similar role; experience in a 5-star hotel/resort is advantageous.

Qualifications

• College level education or higher (preferred).
• Minimum 2 years' experience in a similar role.
• Experience in a 5-star hotel/resort is an advantage.

Responsibilities

• Oversee day-to-day laundry operations and workflow.
• Supervise and train staff, including scheduling and feedback.
• Implement quality control measures and conduct inspections.
• Maintain inventory levels and minimize waste.
• Ensure equipment maintenance and coordinate repairs.
• Ensure compliance with regulations and safety protocols.
• Collaborate with other departments and address guest inquiries.
• Monitor expenses and identify cost-saving opportunities.
• Maintain records and prepare reports.
• Provide leadership to foster a positive work environment.

Skills

Staff supervision

Quality control

Operations coordination

Education

College level

Job description

FILINVEST COMPANY: CRIMSON HOTEL FILINVEST CITY MANILA

Position Summary

The Laundry Manager oversees the operations of the laundry department, ensuring the efficient and effective processing of linens, uniforms, and guest laundry. This role involves managing staff, implementing standard operating procedures, and maintaining standards of cleanliness and quality control. The Laundry Manager plays a key role in ensuring guest satisfaction and supporting overall success of the hotel's operations.

Scope and Responsibilities

• Oversee day-to-day operations and workflow.
• Supervise and train staff, including scheduling and feedback
• Implement quality control measures and conduct inspections
• Manage inventory levels and minimize waste
• Ensure proper maintenance of equipment and coordinate repairs
• Maintain compliance with regulations and implement safety protocols.
• Coordinates with other departments and address guest inquiries.
• Monitor expenses, adhere to budget, and identify cost-saving opportunities.
• Maintain accurate records, prepare reports, and document procedures.
• Conduct training session and identify opportunities for skill enhancements.
• Collaborate with vendors, suppliers, and other departments.
• Address operational issues proactively and implement effective solutions.
• Provide leadership, foster a positive work environment, and ensure guest satisfaction.
• Identify opportunities for improvement and implement efficiency initiatives.
• Foster open communication channels and ensure clear communication of objectives.
• Adapt to changing priorities and respond effectively to emergencies.

Qualifications

• At least college level
• At least with minimum 2 years experience in the same role
• Experience in a 5-star hotel/resort is an advantage