Laundry Manager

Shangri-La Group; Manila; On-site; PHP 360,000 - 540,000; Full time

Job summary

Shangri-La Group Manila is seeking a Laundry Manager who will supervise Service Leaders and Service Associates for Laundry operations under the guidance of the Director of Rooms and Director of Housekeeping. You will oversee daily laundry activities to ensure quality service and adherence to standards.

Responsibilities include directing the Laundry Department in accordance with corporate policies, maintaining efficiency, and supporting financial and guest satisfaction goals.

Qualifications

• College graduate with Hospitality degree or equivalent preferred.
• At least 2 years managerial experience in large-scale hotel laundry expected.
• Knowledgeable on the financial aspects of the Laundry Department; fluent in English.

Responsibilities

• Supervise Service Leaders and Service Associates for Laundry operations.
• Direct and maintain the Laundry Department in accordance with hotel policies and guidelines.
• Ensure efficient operations and guest satisfaction while upholding standards.

Skills

Leadership

Laundry operations

English proficiency

Education

Bachelor's degree in Hospitality

Managerial experience in laundry

Tools

POS/financial literacy

Job description

Job Summary

Under the guidance and management of Director of Rooms and Director of Housekeeping, he/she will supervise Service Leaders and Service Associates for Laundry. He/She will also be responsible for managing the Laundry operations, directs and maintains the Laundry Department in accordance with the current corporate and hotel policies, standards and guidelines.

Qualifications

• Preferably a college graduate with a degree in Hospitality or in the same capacity
• Preferably with at least 2 years managerial experience in either a large scale commercial or full on-site hotel laundry
• Preferably knowledgeable on the Financial aspect of the Laundry Department
• Preferably computer literate, fluent in oral and written English
• Tactful and sensitive to employees and guests
• Flexible, guest oriented, motivator and a team builder

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