Laboratory Clerk

The Medical City; Pasig; On-site; PHP 268,000 - 402,000; Full time

Job summary

The Medical City Ortigas is seeking an experienced Clerk to support nursing staff with a range of clerical duties and ensure efficient patient flow.

Key responsibilities include accurate patient identification, registration and billing, data entry into EHR, and maintaining positive communication among patients and healthcare teams. A bachelor’s degree related to Biology or Office Administration is preferred; healthcare exposure is a plus.

Qualifications

• Attention to detail for accurate registration, scheduling, and billing.
• Ability to manage patient data and enter it accurately in EHR systems.
• Strong customer service and communication to ensure smooth hospital operations.

Responsibilities

• Ensure accurate patient identification, registration and charging processes.
• Ensure financial activities within the approved budget to maximize utilization.
• Determine the line of communication between patients, medical and nursing staff, families, and significant others to establish rapport and gather information.
• Participates in department activities for professional development and growth.

Skills

Attention to Detail

Organizational and Data Entry

Customer Service

Education

Bachelor’s degree in Biology

Bachelor’s degree in Office Administration/Management

Tools

EHR Software

Billing Software

Electronic Health Records (EHR)

Job description

TheMedicalCityOrtigasissearchingforanexperiencedClerktojointheteamandhelpleadtheorganizationtothenextlevel.Thisroleisresponsibleforassistingthenursingstaffbyperformingavarietyofclericalduties.Empoweredwithavoicetohelptheunittorunindependentlyandsufficientlywithmuchefficiency,whilepushingforinnovationsandqualityimprovements,andworkingwithotherunits.

What’sTheRoleAllAbout?

Jobresponsibilitiesinclude,butnotlimitedto:

• Ensureaccurateandcompletepatientidentification,registrationandchargingprocesses.

• Ensurethatallfinancialactivities(assetsandsuppliesinventory,censusmonitoring,purchaserequest)areconductedwithintheapprovedbudgettomaximizeitsutilizationandmeetthedepartment’sfinancialgoals.

• Determinethelineofcommunicationbetweenpatients,medicalandnursingstaff,familymembersandsignificantotherstoestablishrapport,gathernecessaryinformationandensurecollaboration.

• Participatesincorporate/departmentactivitiesforprofessionaldevelopmentandgrowth.

WhoAreWeLookingFor?

AneffectiveClerkmustpossessthefollowingskills:

• AttentiontoDetail:Essentialforaccurateregistration,scheduling,billing,andoverallpatientcarecoordination

• OrganizationalandDataEntry:Efficientlymanagingpatientdataallowsforquickaccesstonecessaryinformationwhenneededbydoctorsandotherstaff.

• CustomerService:Clearlycommunicateinformationtoensureapositiveexperienceandsmoothoperationswithinthehospital.Toaccuratelyrecordpatientinformation,medicalhistory,treatmentdetails,andothervitaldataintoelectronichealthrecords(EHR)systems

Ideally,acandidatemustbeagraduateofanybachelor'sdegreerelatedtoBiology, OfficeAdministration/Managementoranyrelateddegreeprogram.Preferably,withatleast1yearofworkingexperienceinhealthcarefield.