KYC Specialist

CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ; Makati; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Citco is seeking a KYC Specialist to support onboarding and ongoing due diligence in AML/KYC processes. You will validate, verify, analyze and process KYC documents, maintain electronic client records and ingest documents.

The role requires strong English communication, attention to detail, and proficiency with Microsoft Office. You will collaborate with internal stakeholders and ensure timely completion of tasks in line with policies and deadlines.

Qualifications

• Understanding of Know Your Customer (KYC), AML/CFT and CDD foundations preferred
• Strong English communication skills (verbal and written)
• Proficiency with Microsoft Office 2016 or higher
• Attention to detail with high accuracy and analytical abilities
• Proactive in raising process improvements

Responsibilities

• Validate, verify, analyze and process KYC documentation
• Maintain electronic client records in line with KYC documentation and Tax forms
• Ingest and index documents
• Initiate workflows within the designated application
• Respond professionally to emails and phone requests from internal stakeholders
• Ensure tasks are completed within deadlines and escalate as needed

Skills

Interpersonal skills

Communication skills

English proficiency

Education

Bachelor degree in Legal or Business Administration

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visitwww.citco.com

About the Team & Business Line:

The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.

• The KYC Specialist is in charge of the processing of the customers’ documents at onboarding and its continuous maintenance during the customers’ life cycle. This role entails execution of day-to-day operations and controls within the given timeframe.

• Validate, verify, analyze and process KYC documentation

• Validate and process Tax forms and Questionnaires

• Maintain the electronic client records in line with the KYC documentation and Tax forms

• Will ingest and index the documents

• Initiate specific workflows within the designated application upon receipt of requests

• Perform above tasks accurately within the given time frame/ deadline

• Perform at the end-of-day self-control on own-data input for accuracy and completeness

• Professionally respond to emails and telephone requests of internal stakeholders

• Perform tasks which conform to policies, procedures and guidelines

• Will timely report and escalated to the appropriate line manager

• Bachelor degree in Legal or Business Administration

• An understanding of the foundations of Know Your Customer (KYC), AML/CFT and CDD which is preferred

• Must have an understanding of fiduciary services, alternative asset servicing and other financial services which is also preferred

• Proficient in Microsoft office 2016 or higher, such as Outlook, Word and Excel

• Have strong proficiency in interpersonal and communication skills including verbal and written English

• Excellent problem solving skills coupled with analytical skills to ask the right questions and extract the right information

• Have good planning and time management skills (multitasking on daily basis)

• Has high level of attention to detail and accuracy

• Pro-active in raising potential improvements on the processes performed

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.