KYC Analyst - Operations, ShopeePay

Monee; Manila; On-site; PHP 400,000 - 640,000; Full time

Job summary

Monee is a leading digital payments and financial services provider seeking a diligent KYC Analyst to ensure regulatory compliance and mitigate risks in onboarding and transactions. The role requires strong analytical skills, attention to detail, and integrity in KYC processes.

Responsibilities include verifying customer identities, due diligence on high-risk cases, and collaboration with Compliance, Legal, and Operations to address issues and stay ahead of AML requirements.

Qualifications

• Bachelor's degree in Banking and Finance, Business Administration, Finance, or related field.
• Minimum 2 years of experience in KYC analysis, preferably in financial services, e-commerce, or fintech.
• Strong understanding of KYC principles, AML regulations, and compliance requirements.
• Excellent analytical skills, with the ability to interpret complex data and identify patterns or discrepancies.
• Detail-oriented and meticulous, with a commitment to accuracy and integrity in KYC documentation and procedures.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Effective communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely.
• Proficiency in MS Office applications and familiarity with KYC software and tools.
• Professional certifications in AML/KYC compliance (e.g., CAMS, ACAMS) are a plus.

Responsibilities

• Conduct thorough and accurate verification of customer identities and documentation in accordance with KYC policies and procedures.
• Review customer profiles, transactional activities, and risk factors to identify potential red flags and suspicious behavior.
• Perform enhanced due diligence on high-risk customers and transactions, including PEPs and sanctions screening.
• Collaborate with internal stakeholders, including Compliance, Legal, and Operations, to address KYC-related issues and escalated concerns, as necessary.
• Stay informed about regulatory requirements, industry best practices, and emerging trends in KYC and AML compliance.
• Monitor and analyze customer data and transaction patterns to detect unusual activity and potential instances of fraud or financial crime.
• Maintain accurate and up-to-date records of KYC documentation, customer interactions, and investigative findings.
• Assist in the development and implementation of KYC-related policies, procedures, and training programs.
• Contribute to the continuous improvement of KYC processes and systems to enhance efficiency and effectiveness.

Skills

Analytical skills

Detail-oriented

Communication skills

Independent & collaborative

MS Office proficiency

KYC software knowledge

Education

Bachelor's degree in Banking and Finance, Business Administration, Finance, or related field

CAMS/ACAMS certification (preferred)

Tools

MS Office

KYC software

Job description

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

We are seeking a diligent and detail-oriented KYC (Know Your Customer) Analyst to join our team. The ideal candidate will play a critical role in ensuring compliance with regulatory requirements and mitigating risks associated with customer onboarding and transactions. This position requires strong analytical skills, attention to detail, and a commitment to upholding integrity and security standards.

Key Responsibilities:

• Conduct thorough and accurate verification of customer identities and documentation in accordance with KYC policies and procedures.
• Review customer profiles, transactional activities, and risk factors to identify potential red flags and suspicious behavior.
• Perform enhanced due diligence on high-risk customers and transactions, including PEPs (Politically Exposed Persons) and sanctions screening.
• Collaborate with internal stakeholders, including Compliance, Legal, and Operations, to address KYC-related issues and escalated concerns, as necessary.
• Stay informed about regulatory requirements, industry best practices, and emerging trends in KYC and anti-money laundering (AML) compliance.
• Monitor and analyze customer data and transaction patterns to detect unusual activity and potential instances of fraud or financial crime.
• Maintain accurate and up-to-date records of KYC documentation, customer interactions, and investigative findings.
• Assist in the development and implementation of KYC-related policies, procedures, and training programs.
• Contribute to the continuous improvement of KYC processes and systems to enhance efficiency and effectiveness.

• Bachelor's degree in Banking and Finance, Business Administration, Finance, or related field.
• Minimum 2 years of experience in KYC analysis, preferably within the financial services, e-commerce, or fintech industry.
• Strong understanding of KYC principles, AML regulations, and compliance requirements.
• Excellent analytical skills, with the ability to interpret complex data and identify patterns or discrepancies.
• Detail-oriented and meticulous, with a commitment to accuracy and integrity in KYC documentation and procedures.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Effective communication skills, both verbal and written, with the ability to articulate complex concepts clearly and concisely.
• Proficiency in MS Office applications and familiarity with KYC software and tools.
• Professional certifications in AML/KYC compliance (e.g., CAMS, ACAMS) are a plus.