Knowledge Hub Team Leader — Manila (Hybrid)

Dover Business Services Philippines Corporation; Makati; Hybrid; PHP 900,000 - 1,300,000; Full time

Job summary

The Manila Knowledge Hub within Dover Business Services Philippines Corporation is seeking a Team Leader to provide day-to-day people leadership and operational coordination for the Manila team. You will translate GSE priorities into clear team activities, ensure timely delivery, and maintain high standards of quality.

Working closely with Europe-based managers and discipline leaders, you will build a cohesive local team, support recruitment and onboarding, and contribute practical expertise in

Qualifications

• Bachelor’s degree or equivalent in learning, education, instructional design or related field.
• Three+ years of leadership experience coordinating people and work.
• Experience coordinating with international stakeholders and cross-functional teams.

Responsibilities

• Provide day-to-day leadership and operational coordination for the Manila Knowledge Hub team.
• Translate GSE priorities into clear team activities and ensure timely delivery.
• Coach, mentor and evaluate team members; escalate issues to management when needed.
• Plan, monitor and report on capacity, delivery, and quality against agreed timelines.
• Collaborate with Europe-based managers and discipline leaders to align local work with global standards.

Skills

Team leadership

Coordination

English proficiency

Education

Bachelor’s degree in learning, education, instructional design

Tools

Adobe Learning Manager

MadCap

Workday

Microsoft 365

Spelog

Mavenoid

Windchill

Job description

The Manila Knowledge Hub within Dover Business Services Philippines Corporation is seeking a Team Leader to provide day-to-day people leadership and operational coordination for the Manila team. You will translate GSE priorities into clear team activities, ensure timely delivery, and maintain high standards of quality.

Working closely with Europe-based managers and discipline leaders, you will build a cohesive local team, support recruitment and onboarding, and contribute practical expertise in