Knowledge Hub Team Lead – Manila (Hybrid)

Markem-Imaje Philippines Corporation; Philippines; Hybrid; PHP 900,000 - 1,200,000; Full time

Job summary

The Manila Knowledge Hub Team Leader leads the local team under Global Service Enablement, driving people leadership and day‑to‑day operations from Makati. The role ensures delivery against priorities and collaborates closely with European stakeholders for alignment.

It involves planning, coaching, performance reviews and ongoing capability development, with a focus on quality, governance and scalable knowledge support across functions.

Qualifications

• Bachelor's degree in learning, education, instructional design or a related field is advantageous.
• Typically three or more years of professional experience coordinating people and work.
• Experience working with international or remotely based stakeholders is beneficial.

Responsibilities

• Provide day‑to‑day people leadership and operational coordination for the Manila team.
• Translate agreed GSE priorities into clear team activities and delivery plans.
• Support recruitment, onboarding and development of team members.
• Coordinate with discipline leaders and stakeholders to ensure quality and timely delivery.
• Promote employee engagement, development and effective communication within the team.

Skills

Leadership

Team coordination

English proficiency

Stakeholder management

Education

Bachelor's degree

Tools

Adobe Learning Manager

MadCap

Workday

Microsoft 365

Spelog

Mavenoid

Windchill

Job description

The Manila Knowledge Hub Team Leader leads the local team under Global Service Enablement, driving people leadership and day‑to‑day operations from Makati. The role ensures delivery against priorities and collaborates closely with European stakeholders for alignment.

It involves planning, coaching, performance reviews and ongoing capability development, with a focus on quality, governance and scalable knowledge support across functions.