Key Account Lead

StartX Med; Taguig; Hybrid; PHP 900,000 - 1,450,000; Full time

Benefits offered by this job

Private health insurance

20 days vacation

Co-working travel perk

Professional development perk

Catered lunch

Job summary

PayJoy in Taguig City seeks a Key Account Lead to manage a portfolio of dealer accounts across the Philippines, driving activations and VGM growth while ensuring compliance and program execution.

The role serves as the bridge between PayJoy and its dealer network, identifying gaps and coordinating with internal teams to maximize penetration and maintain healthy accounts. Hybrid work setup available.

Qualifications

• 5+ years of experience in field sales, account management, dealer development, or a related commercial role.
• Background in telco, fintech, consumer electronics, FMCG, or retail preferred.

Responsibilities

• Manage a portfolio of assigned dealer accounts by conducting regular store visits to monitor performance, resolve issues, and build lasting relationships.
• Drive activations and VGM targets by executing in-store promotions and dealer incentive programs.
• Analyze account-level sales data to identify drop-offs, low-performing stores, and growth opportunities; present findings with actionable recommendations.
• Onboard new dealer accounts and coordinate with the PayJoy training team to schedule product, process, and system training for dealer staff.
• Coordinate with internal teams including Credit, Operations, and Marketing to resolve dealer issues and ensure seamless program delivery at the account level.
• Maintain accurate records of account activity and performance metrics in CRM systems.

Skills

Field sales

Account management

Data analysis

Interpersonal skills

Travel willingness

Retail network experience

Tools

Excel

Google Sheets

CRM systems

Job description

Job Description:

Taguig City

Go To Market – Sales /

Full-Time /

Hybrid

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Key Account Lead will be responsible for managing a portfolio of key retail dealer accounts across assigned territories in the Philippines, driving activations and VGM growth while ensuring dealer engagement, compliance, and program execution.

This role serves as the primary point of contact between PayJoy and its dealer network, bridging frontline relationships with the company's commercial objectives. The Key Account Lead will identify performance gaps, execute targeted sales programs, and work closely with internal teams to maximize penetration and maintain healthy, compliant accounts.

Responsibilities

• Manage a portfolio of assigned dealer accounts by conducting regular store visits to monitor performance, resolve issues, resolve concerns, and build lasting relationships with store owners and staff.
• Drive activations and VGM targets by executing in-store promotions, dealer incentive programs, and targeted sales interventions tailored to individual account performance gaps.
• Analyze account-level sales data to identify drop-offs, low-performing stores, and growth opportunities; present findings with actionable recommendations to senior team members.
• Onboard new dealer accounts and coordinate with the PayJoy training team to schedule product, process, and system training for dealer staff, ensuring high adoption rates and correct application of credit and sales workflows.
• Coordinate with internal teams including Credit, Operations, and Marketing to resolve dealer issues, support campaign rollouts, and ensure seamless program delivery at the account level.
• Maintain accurate records of account activity, field visit reports, and performance metrics in CRM systems, ensuring data integrity for reporting and planning cycles.

Requirements

• 5+ years of experience in field sales, account management, dealer development, or a related commercial role.
• Background in telco, fintech, consumer electronics, FMCG, or retail preferred.
• Proficient in Microsoft Excel or Google Sheets, with the ability to comfortably track and interpret sales data.
• Strong interpersonal and communication skills, with the ability to build rapport quickly with store owners, dealers, and staff.
• Self-motivated with strong field discipline.
• Willingness and ability to travel regularly.
• Experience managing or supporting retail/dealer networks.
• Basic understanding of consumer lending, installment finance, or credit products.
• Experience with sales incentive program design or execution.

Benefits

• 100% Company Funded : Private Health Insurance for employee and immediate family
• 20 days vacation
• Phone finance, Headphone, home office equipment and wellness perks.
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk
• Catered Lunch

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.