KC Controller - Spanish

Maersk; Manila; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Career opportunities

Diversity programs

Competitive compensation

Talent development

Inclusive culture

Job summary

Maersk is seeking a Collections Specialist in Manila to manage and collect on outstanding accounts, analyze payments and disputes, and ensure timely invoicing across client clusters. You will join a global logistics leader committed to diversity and professional development.

Requirements include a Bachelor’s degree in Commerce/Finance/Accounting, direct customer contact and B2B collections experience, strong English communication, and willingness to work night shifts.

Qualifications

• Bachelor's degree in Commerce/Finance/Accounting is required.
• Experience in direct customer contact, service, and collections is preferred.
• Strong understanding of end-to-end OTC cycle and B2B collections is essential.
• Proficiency in AR systems and strong verbal/written English communication is needed.

Responsibilities

• Manage and collect outstanding customer accounts across clients/BU.
• Monitor and report breaches of credit terms.
• Maintain collections and ensure timely invoice payments.
• Perform customer analysis on payments, disputes, and on-account activity.
• Coordinate with cash applications, invoicing, disputes, SB Audit, D&D, and Sales teams to resolve actions.
• Adapt to additional tasks as needed by business area.

Skills

Customer service collections

OTC cycle understanding

English communication

Team player

Night shift

Education

Bachelor's degree in Commerce/Finance/Accounting

Tools

AR systems

Job description

This opportunity:

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen.

At Maersk, we’re not afraid to drive change or reinvent ourselves. As a result of this, our Global Service Center (GSC) in Asia has partnered with Americas region to create a new GSC hub in the Americas based in Mexico City, Mexico and a dedicated GSC satellite center in Santos, Brazil.

These new locations are designed to enhance our customer experience by being even closer to them, facilitating multi-lingual and scalable talent availability, enable standardization of processes all while supporting our customers’ growing needs.

As a Collections Specialist you will gain subject matter expertise, and will have the opportunity to understand overall Shipping industry, AR & OTC process and upstream and downstream process impacts.

We Offer:

• We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
• Energizing and pioneering, this is also an environment that keeps you motivated.
• We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
• We have a competitive compensation and benefits package.
• Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
• We value the diversity of our talent and will always strive to find opportunities to unfold your potential.

Key Responsibilities:

• Management and collection of outstanding customer accounts. Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types, credit reporting and analysis/review
• Monitor, report and escape customers in breach of credit terms
• Manage/Maintain collections for clients/cluster/BU and ensure timely collection of all invoice types
• Perform customer analysis on the trending, payments, disputes, on account etc and proactively drive Collections using these information
• Follow up or escape with cash applications, invoicing, dispute, SB Audit, D&D, Sales etc teams on actions pending to ensure timely resolution
• Additional functions may be required according to business area needs.

We are looking for:

• Bachelors degree in Commerce/Finance/Accounting
• Experience in direct customer contact, service, and collections preferred
• In-depth understanding of end to end OTC cycle and B2B Collections
• Proficient in AR systems and processes Verbal & Written communication & Soft Skills (Email etiquettes) Advanced English Level
• Team Player & Self Motivated Person
• Willing to work in a night-shift

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: https://www.maersk.com

Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regards to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

A.P. Moller - Maersk is an integrated logistics company. We go all the way to connect and simplify global trade for a growing world.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

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