Junior Debt Collection Specialist

Manpower Outsourcing Services, Inc.; Taguig; On-site; PHP 246,000 - 379,000; Full time

Job summary

Manpower Outsourcing Services, Inc. in Metro Manila seeks a debt collection specialist with 1–3 years of experience. The role emphasizes English communication, strong negotiation skills, and integrity while handling fast-paced collection activities.

You will manage inbound and outbound collections, document performance daily, and ensure compliance with laws and company policies. Proficiency in Microsoft 365 is required for reports and communications.

Qualifications

• Bachelor's degree is required.
• 1–3 years of debt collection experience.
• Must be proficient in English (verbal and written).
• Proficient with Microsoft 365 (Word, Excel, PowerPoint).
• Strong negotiation skills and high integrity.
• Self-driven, proactive and able to work in a fast-paced environment.

Responsibilities

• Perform collection activities for inbound/outbound cases and negotiate payments.
• Use email, letters and SMS to contact past-due accounts.
• Prepare daily performance tracking reports.
• Strictly adhere to applicable laws, regulations, policies and procedures.
• Utilize the auto-dialer system and perform other duties as assigned by the superior.

Skills

Debt collection

English communication

Computer operating systems

Microsoft 365

Negotiation

Integrity

Self-driven

Proactive

Fast-paced environment

Education

Bachelor's degree

Job description

Manpower Outsourcing Services, Inc. in Metro Manila seeks a debt collection specialist with 1–3 years of experience. The role emphasizes English communication, strong negotiation skills, and integrity while handling fast-paced collection activities.

You will manage inbound and outbound collections, document performance daily, and ensure compliance with laws and company policies. Proficiency in Microsoft 365 is required for reports and communications.