Junior Customer Experience Specialist

StackPH; Taguig; On-site; PHP 167,400 - 279,000; Full time

Job summary

A customer service company in Metro Manila, Philippines seeks a Junior Customer Service Representative to support clients through various communication channels. The ideal candidate should have a High School Diploma and strong problem-solving and communication skills, with 0-2 years of relevant experience. This role involves addressing customer inquiries, maintaining records, and assisting with scheduling tasks. The company values patience and a positive attitude towards service.

Qualifications

• 0-2 years of experience in customer service roles.
• Strong communication skills and empathy in customer interactions.
• Ability to efficiently manage customer inquiries and scheduling tasks.

Responsibilities

• Provide exceptional customer service and support through various channels.
• Handle incoming calls and inquiries to resolve customer issues.
• Maintain accurate records of customer interactions.

Skills

Proficient in English

Customer service orientation

Problem-solving skills

Scheduling management

Technical proficiency

Education

High School Diploma or equivalent

Job description

A customer service company in Metro Manila, Philippines seeks a Junior Customer Service Representative to support clients through various communication channels. The ideal candidate should have a High School Diploma and strong problem-solving and communication skills, with 0-2 years of relevant experience. This role involves addressing customer inquiries, maintaining records, and assisting with scheduling tasks. The company values patience and a positive attitude towards service.