Junior Branch Ambassador

UnionBank; Valenzuela; On-site; PHP 167,000 - 234,000; Full time

Job summary

UnionBank in Valenzuela, Fatima, Metro Manila is seeking a Junior Branch Ambassador to deliver front-line customer service and handle deposits, withdrawals, encashments, and other branch transactions onsite.

You will promote bank products, support daily operations, and uphold procedures while delivering a superior customer experience. A business-related bachelor's degree and strong communication skills help, with customer service experience viewed as an advantage.

Qualifications

• Bachelor's degree in a business-related field.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Willing to work onsite and deliver superior customer experience.

Responsibilities

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Accountability

Adaptability

Analytical

Good communication

Critical thinking

Teamwork

Willingness to learn

Education

Bachelor's degree in business-related course

Job description

Job Description:

Position: Junior Branch Ambassador

Location: Valenzuela, Fatima, Metro Manila

Job Type: Probationary

Job Summary: Responsible for deposit account servicing (deposits, withdrawals, encashments, checkbook reorders, inquiries, etc.), other platform functions, processing of payments, receipts and other monetary transactions, among others.

What You'll Do

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

What We're Looking For

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Required Skills:

Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn