A leading staffing solutions company is hiring an IT Technology Analyst – Team Lead in Pampanga, Philippines. This frontline leadership role oversees the end-to-end IT service delivery, ensuring infrastructure reliability and a high-performing IT team. Ideal candidates will have a Bachelor's degree in Computer Science or related field, 4+ years of general IT experience with hands-on networking, and 2-3 years of leadership experience. Key benefits include HMO for employees and dependents, quarterly performance bonuses, and excellent career growth opportunities.
Qualifications
Bachelors degree in Computer Science, IT, Engineering, or related field.
4+ years general IT background preferably with hands on networking experience.
2 to 3 years leadership experience as Team Lead or Sr. Team Lead.
Responsibilities
Lead L2 service delivery for Network, Security, VOICE, Server, and Systems teams.
Drive incident resolution and preventive actions.
Ensure IT service availability via backup validation and capacity monitoring.
Skills
IT infrastructure understanding
Hands-on networking experience
Strong troubleshooting skills
Cisco Certification (CCNA or CCNP)
Education
Bachelor's degree in Computer Science or related field
Tools
Cisco switches and routers
Job description
A leading staffing solutions company is hiring an IT Technology Analyst – Team Lead in Pampanga, Philippines. This frontline leadership role oversees the end-to-end IT service delivery, ensuring infrastructure reliability and a high-performing IT team. Ideal candidates will have a Bachelor's degree in Computer Science or related field, 4+ years of general IT experience with hands-on networking, and 2-3 years of leadership experience. Key benefits include HMO for employees and dependents, quarterly performance bonuses, and excellent career growth opportunities.