IT Systems & Network Operations Associate

DHL Supply Chain Phils., Inc.; Pampanga; On-site; Confidential; Full time

Benefits offered by this job

Health insurance

Professional development

Career progression in a multinational

Job summary

DHL Supply Chain Phils., Inc. is seeking a Systems Associate to join our San Fernando, Pampanga IT team. The role focuses on maintaining network infrastructure, servers, and core IT systems to support our logistics operations across the Philippines.

As a Systems Associate, you will ensure reliability, performance, and security of systems, participate in upgrades, and provide end-user support in a fast-paced environment with opportunities to contribute to our global IT best practices.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional certification.
• Proven experience in network and systems administration, preferably in a logistics or supply chain environment.
• Strong knowledge of Windows Server, Linux, and network administration concepts.
• Experience with firewall configuration, VPN setup, and network security best practices.
• Proficiency in Active Directory management and user account administration.

Responsibilities

• Monitor and maintain network infrastructure, servers, and IT systems for optimal performance.
• Provide technical support to end-users and troubleshoot hardware/software issues.
• Assist in installation, configuration, and deployment of network systems and IT equipment.
• Perform regular backups and test disaster recovery procedures.
• Document system configurations and changes in the IT knowledge base.
• Support IT security protocols and conduct system audits for compliance.
• Collaborate with IT team to resolve vulnerabilities and bottlenecks.
• Manage user access controls and Active Directory administration.
• Participate in infrastructure upgrades and after-hours maintenance.

Skills

Windows Server

Linux

Network administration

Firewall configuration & VPN

Active Directory management

Monitoring tools

IT asset management

Communication skills

Problem-solving under pressure

Certifications (CompTIA A+/Network+/MS

Education

Bachelor's degree in IT/CS or related field

Equivalent professional certification

Tools

None

Job description

DHL Supply Chain Phils., Inc. is seeking a Systems Associate to join our San Fernando, Pampanga IT team. The role focuses on maintaining network infrastructure, servers, and core IT systems to support our logistics operations across the Philippines.

As a Systems Associate, you will ensure reliability, performance, and security of systems, participate in upgrades, and provide end-user support in a fast-paced environment with opportunities to contribute to our global IT best practices.