IT Studio Engineer

Latte Search; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Latte Search is seeking a Studio Engineer to ensure stability, reliability, and efficiency of IT systems within a media-focused environment. You will maintain and troubleshoot servers, networks, and cloud resources while driving upgrades and performance improvements.

The role requires deep knowledge of IT infrastructure, Linux/Windows, and experience with Docker, JIRA, GitLab, and GitHub. Live streaming expertise and camera know-how are valuable assets for this position.

Qualifications

• Proficient in PC and network troubleshooting.
• Deep IT infrastructure knowledge including networks and servers.
• Experience with Linux, Windows, and Docker.
• Familiar with JIRA to manage projects.
• Familiar with GitLab and GitHub.
• Familiarity with live streaming and camera equipment.
• Familiarity with cloud services like VPC, RDS, SLB, S3 and Logs.
• Strong cloud infrastructure management experience.

Responsibilities

• Conduct routine system checks, updates, and patches to ensure health of IT systems.
• Collaborate with IT team on preventive maintenance for servers, networks, and components.
• Support studio network infrastructure with secure, high-speed, redundant network to maximize uptime.
• Respond to incidents, identify root causes, and implement solutions to minimize downtime.
• Collaborate to troubleshoot and resolve issues related to system performance.
• Implement and maintain robust system monitoring tools.
• Analyze performance metrics and optimize configurations for efficiency.
• Identify opportunities for service improvements and collaborate on enhancements.
• Participate in planning and executing technology upgrades to meet business needs.
• Write technical documents including system specifications, user manuals, and training materials.

Skills

PC troubleshooting

Network troubleshooting

IT infrastructure

Linux

Windows

Docker

JIRA

GitLab

GitHub

Cloud infrastructure

Live streaming

Camera know-how

Tools

JIRA

GitLab

GitHub

Docker

Job description

About the role

As a Studio Engineer, you will play a crucial role in ensuring the stability, reliability, and efficiency of the organization's IT systems. This position involves actively participating in system maintenance, troubleshooting, and implementing improvements to enhance overall system performance. Your expertise will be integral to the seamless operation of critical IT services within the company.

Key responsibilities

• Conduct routine system checks, updates, and patches to ensure the health and functionality of IT systems.
• Collaborate with the IT team to perform preventive maintenance tasks on servers, networks, and associated components.
• Support the studio network infrastructure by maintaining a secure, high-speed, and redundant network to maximize uptime and eliminate stream drops or lag.
• Respond promptly to system incidents, identify root causes, and implement effective solutions to minimize downtime.
• Collaborate with other IT professionals to troubleshoot and resolve issues related to system performance and functionality.
• Implement and maintain robust system monitoring tools to proactively identify potential issues.
• Analyze system performance metrics and optimize configurations to enhance overall efficiency.
• Identify opportunities for service improvement and collaborate with relevant teams to implement enhancements.
• Participate in planning and executing technology upgrades to meet evolving business needs.
• Write technical documents, including system specifications, user manuals, and training materials, to ensure a thorough understanding of the system by the team.

About you

• In-depth knowledge of PC troubleshooting.
• In-depth knowledge of network troubleshooting.
• In-depth understanding of IT infrastructure, including networks, servers, databases, etc.
• In-depth knowledge of linux, windows and docker operation.
• Familiarity with JIRA to manage the projects.
• Familiarity with git tools such as gitlab, github.
• Familiarity with camera know-how and settings.
• Familiarity with how to do live streaming.
• Familiarity with the functionality of cloud such as VPC, RDS, SLB, S3 and Logs.
• Strong expertise in cloud infrastructure management.