IT Sfaff

CP360; Cebu City; On-site; PHP 300,000 - 540,000; Full time

Job summary

ContactPoint360 is seeking an IT Staff member to join our technology team in Cebu City. You will provide technical support, maintain internal systems, and help develop new processes and technologies.

The ideal candidate has a BS in Computer Science or related field, 3+ years' hands-on IT experience, and proficiency with Windows, Microsoft Office, and cloud platforms such as Azure or Google Workspace. Strong communication and teamwork are essential.

Qualifications

• Bachelor's degree in Computer Science or related field; or equivalent experience
• 3+ years of hands-on experience with IT systems and applications
• Proficiency in Windows operating systems, Microsoft Office, and cloud-based technologies (e.g. Azure, Google Workspace)
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork skills

Responsibilities

• Provide technical assistance and support to employees across the organization
• Troubleshoot and resolve technical issues in a timely and efficient manner
• Collaborate with other teams to develop and implement new technologies and processes
• Perform routine maintenance tasks, including software updates and system backups
• Develop and maintain comprehensive documentation of IT procedures and policies

Skills

Problem solving

Attention to detail

Communication

Teamwork

Windows proficiency

Azure

Google Workspace

Microsoft Office

Education

Bachelor's degree in Computer Science or related field

Tools

Windows

Microsoft Office

Azure

Google Workspace

Job description

Here is the job description for an IT Staff position:

Job Summary

We are seeking a highly motivated and experienced IT Staff member to join our team. As a key member of our organization's technology infrastructure, you will be responsible for providing technical support, maintenance, and development of our internal systems and applications.

Key Responsibilities

• Provide technical assistance and support to employees across the organization
• Troubleshoot and resolve technical issues in a timely and efficient manner
• Collaborate with other teams to develop and implement new technologies and processes
• Perform routine maintenance tasks, including software updates and system backups
• Develop and maintain comprehensive documentation of IT procedures and policies

Required Skills and Qualifications

• Bachelor's degree in Computer Science or related field; or equivalent experience
• 3+ years of hands-on experience with IT systems and applications
• Proficiency in Windows operating systems, Microsoft Office, and cloud-based technologies (e.g. Azure, Google Workspace)
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork skills

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If you want to be the next CEO… we’re not joking.

Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.

ContactPoint360 is a Canadian, people-first company with 5,000 incredible humans across 12 countries. We’re proud that 70% of our leaders grew from within, proof that growth isn’t just a promise, it’s our culture. From day one, you’ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself. We care about people, and we’re big believers in building futures, not just filling roles.

If you’re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you’re in the right place. We’ll give you the tools, the mentorship, and the path from day one. This is where potential turns into progression. Welcome home.

Our Purpose:

Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.