IT Service Delivery Manager - Manufacturing Operations Systems

Semiconductor Components Industries, LLC; Carmona; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

onsemi in Carmona, Cavite, Philippines, is seeking an IT MOS Service Delivery Manager to own end-to-end manufacturing operations systems services across sites. You will define as-is and to-be MOS processes, translate plant needs into clear requirements, and drive global standardization of service workflows.

The role demands strong leadership, deep understanding of manufacturing environments, and experience in incident management and change control.

Qualifications

• Strong English proficiency
• Strong leadership and execution
• Strong understanding of manufacturing and factory operations
• Experience supporting manufacturing operations systems environments
• Process re-engineering and service design expertise
• Ability to operate in high-impact, incident-driven environments
• Strong cross-functional communication and stakeholder management skills
• Project Management, 8D & Kaizen methodology

Responsibilities

• Own, execute and deliver manufacturing systems service processes and workflows for ATO and MOS environments
• Define and document as-is and to-be MOS system (and the corresponding business) processes workflows and controls
• Translate manufacturing needs into clear business and system requirements
• Drive global standardization of ATO/MOS service processes across sites
• Lead change management activities through Change Control Board (CCB)
• Support major incident management (MIM) and escalation readiness
• Ensure service KPIs, compliance, and audit readiness are maintained

Skills

English proficiency

Leadership

Manufacturing operations

MOS/ATO systems

Process re-engineering

Incident management

Cross-functional communication

Project management (8D & Kaizen)

Education

Bachelor's degree

Job description

IT Service Delivery Manager - Manufacturing Operations Systems

Carmona, Cavite, Philippines, Philippines

Job Description

Position Summary

The IT MOS (Manufacturing Operations Systems) Service Delivery Manager (SDM) is responsible for end-to-end ownership of service processes and systems that support Assembly & Test Operations (ATO) manufacturing sites. The role focuses on standardizing and delivering of factory-facing processes and services, ensuring operational stability, and enabling scalable, compliant, and efficient manufacturing services across global sites.

Reporting Structure

Direct reports to: IT MOS Leadership.
Dotted report to: Manufacturing Site Leadership

Responsibilities

Key Responsibilities

• Own, execute and deliver manufacturing systems service processes and workflows for ATO and MOS environments
• Define and document as-is and to-be MOS system (and the corresponding business) processes workflows and controls
• Translate manufacturing needs into clear business and system requirements
• Drive global standardization of ATO/MOS service processes across sites
• Lead change management activities through Change Control Board (CCB)
• Support major incident management (MIM) and escalation readiness
• Ensure service KPIs, compliance, and audit readiness are maintained

Qualifications

Required Skills & Experience

• Strong English proficiency
• Strong leadership and execution
• Strong understanding of manufacturing and factory operations
• Experience supporting manufacturing operations systems environments
• Process re-engineering and service design expertise
• Ability to operate in high-impact, incident-driven environments
• Strong cross-functional communication and stakeholder management skills
• Project Management, 8D & Kaizen methodology

About Us

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

Job Info

• Job Identification 2505944
• Job Category IT
• Posting Date 07/27/2026, 06:18 PM
• Degree Level Bachelors
• Job Schedule Full time
• Locations Golden Mile Business Park, Carmona, 4116, PH

Golden Mile Business Park, Carmona, 4116, PH