Global IT Service Delivery Manager - Manufacturing Ops

Onsemi; Carmona; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

onsemi is seeking an IT Service Delivery Manager for Manufacturing Operations Systems in Carmona, Cavite. You will own end-to-end service processes for ATO and MOS environments, driving stability and scalability across global sites.

The role requires strong leadership, English proficiency, and experience in manufacturing operations systems, with a focus on process design, standardization, and incident management.

Qualifications

• Strong English proficiency.
• Experience in manufacturing operations systems environments.
• Process re-engineering and service design experience.
• Ability to operate in high-impact, incident-driven environments.

Responsibilities

• Own, execute and deliver manufacturing systems service processes and workflows for ATO and MOS environments
• Define and document as-is and to-be MOS system processes workflows and controls
• Translate manufacturing needs into clear business and system requirements
• Drive global standardization of ATO/MOS service processes across sites
• Lead change management activities through Change Control Board (CCB)
• Support major incident management and escalation readiness
• Ensure service KPIs, compliance, and audit readiness are maintained

Skills

Leadership & execution

English proficiency

Manufacturing ops knowledge

MOS/ATO systems experience

Process re-engineering

Incident-driven environment

Cross-functional collaboration

Education

Bachelor's degree

Job description

onsemi is seeking an IT Service Delivery Manager for Manufacturing Operations Systems in Carmona, Cavite. You will own end-to-end service processes for ATO and MOS environments, driving stability and scalability across global sites.

The role requires strong leadership, English proficiency, and experience in manufacturing operations systems, with a focus on process design, standardization, and incident management.