IT Service Delivery Manager - Manufacturing Operations Systems

Onsemi; Carmona; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

onsemi is seeking an IT Service Delivery Manager for Manufacturing Operations Systems in Carmona, Cavite. You will own end-to-end service processes for ATO and MOS environments, driving stability and scalability across global sites.

The role requires strong leadership, English proficiency, and experience in manufacturing operations systems, with a focus on process design, standardization, and incident management.

Qualifications

• Strong English proficiency.
• Experience in manufacturing operations systems environments.
• Process re-engineering and service design experience.
• Ability to operate in high-impact, incident-driven environments.

Responsibilities

• Own, execute and deliver manufacturing systems service processes and workflows for ATO and MOS environments
• Define and document as-is and to-be MOS system processes workflows and controls
• Translate manufacturing needs into clear business and system requirements
• Drive global standardization of ATO/MOS service processes across sites
• Lead change management activities through Change Control Board (CCB)
• Support major incident management and escalation readiness
• Ensure service KPIs, compliance, and audit readiness are maintained

Skills

Leadership & execution

English proficiency

Manufacturing ops knowledge

MOS/ATO systems experience

Process re-engineering

Incident-driven environment

Cross-functional collaboration

Education

Bachelor's degree

Job description

IT Service Delivery Manager - Manufacturing Operations Systems

Carmona, Cavite, Philippines, Philippines

Trending

Job Description

Position Summary

The IT MOS (Manufacturing Operations Systems) Service Delivery Manager (SDM) is responsible for end-to-end ownership of service processes and systems that support Assembly & Test Operations (ATO) manufacturing sites. The role focuses on standardizing and delivering of factory-facing processes and services, ensuring operational stability, and enabling scalable, compliant, and efficient manufacturing services across global sites.

Reporting Structure

Direct reports to: IT MOS Leadership.
Dotted report to: Manufacturing Site Leadership

Responsibilities

Key Responsibilities

• Own, execute and deliver manufacturing systems service processes and workflows for ATO and MOS environments
• Define and document as-is and to-be MOS system (and the corresponding business) processes workflows and controls
• Translate manufacturing needs into clear business and system requirements
• Drive global standardization of ATO/MOS service processes across sites
• Lead change management activities through Change Control Board (CCB)
• Support major incident management (MIM) and escalation readiness
• Ensure service KPIs, compliance, and audit readiness are maintained

Qualifications

Required Skills & Experience

• Strong English proficiency
• Strong leadership and execution
• Strong understanding of manufacturing and factory operations
• Experience supporting manufacturing operations systems environments
• Process re-engineering and service design expertise
• Ability to operate in high-impact, incident-driven environments
• Strong cross-functional communication and stakeholder management skills
• Project Management, 8D & Kaizen methodology

About Us

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

Job Info

• Job Identification 2505944
• Job Category IT
• Posting Date 07/27/2026, 06:18 PM
• Degree Level Bachelors
• Job Schedule Full time
• Locations Golden Mile Business Park, Carmona, 4116, PH

Golden Mile Business Park, Carmona, 4116, PH