IT Security & DPO Leader | SOC 2 & Privacy

Compass Experience Labs; Metro Manila; Hybrid; PHP 3,000,000 - 6,000,000; Full time

Job summary

Compass Experience Labs in the Philippines seeks a hybrid IT leadership role to oversee global IT operations, cybersecurity, and data privacy, partnering with executives and external security experts to maintain a secure, scalable environment.

You will drive IT strategy, mentor teams, manage SOC 2 Type 2 program, and coordinate with auditors and vendors, ensuring compliance across cloud and on‑premises systems.

Qualifications

• 5–7+ years of progressive experience in IT operations, cybersecurity, information security, or infrastructure management.
• Minimum 3 years in a leadership or management role overseeing IT teams.
• Demonstrated experience leading enterprise security and compliance programs.
• Hands-on experience managing SOC 2 Type 2 audits and ongoing compliance.
• Experience serving as or supporting a Data Protection Officer (DPO) or privacy compliance function is highly preferred.
• Experience working with external auditors, vCISOs, MSSPs, or regulatory agencies.
• Strong knowledge of security tools and IAM, DLP, EDR, and cloud security technologies.
• Familiarity with SOC 2 Type 2, ISO 27001 (preferred), RA 10173, and privacy impact assessments.
• Bachelor’s degree in IT/CS or related field; professional privacy certifications are a plus.

Responsibilities

• Lead the organization's overall IT strategy aligned with long-term business objectives.
• Provide leadership, coaching, and performance management to the IT Manager and Helpdesk team.
• Oversee IT operations, infrastructure, cloud services, endpoint management, and enterprise applications.
• Manage relationships with software vendors, hardware suppliers, MSPs, and other technology partners.
• Act as the final escalation point for major system outages, infrastructure incidents, and critical technical issues.
• Lead capacity planning, hardware lifecycle management, software licensing, and asset management.
• Drive continuous improvement of ITSM processes through Jira Service Management, workflow automation, SLA monitoring, and reporting.
• Manage IT projects including infrastructure upgrades, system implementations, and technology transformation initiatives.
• Partner with the external Virtual Chief Information Security Officer (vCISO) to develop and execute the organization's cybersecurity roadmap.
• Own the organization's SOC 2 Type 2 compliance program, including continuous control monitoring, evidence collection, audit preparation, external auditor coordination, and control remediation.

Skills

Strategic IT leadership

IT operations management

Cybersecurity governance

SOC 2 Type 2 audits

Data privacy compliance

Vendor management

Incident management

ISO 27001 familiarity

Auditors coordination

DPO/privacy support

GWorkspace admin

IAM

Cloud security

ITIL

Education

Bachelor's degree in Information Technology / Computer Science

Tools

Jira Service Management

CrowdStrike

Google Workspace Admin

Identity & Access Management

MDM

DLP

Cloud Security

Vulnerability Management

ITIL

Job description

Compass Experience Labs in the Philippines seeks a hybrid IT leadership role to oversee global IT operations, cybersecurity, and data privacy, partnering with executives and external security experts to maintain a secure, scalable environment.

You will drive IT strategy, mentor teams, manage SOC 2 Type 2 program, and coordinate with auditors and vendors, ensuring compliance across cloud and on‑premises systems.