IT Operations & Reliability Leader

Universal Access and Systems Solutions Inc.; San Fernando; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Universal Access and Systems Solutions Inc. is seeking an IT Operations Manager to oversee the organization’s IT infrastructure, ensuring stability and high availability across multiple BPO sites.

You will lead technical teams, manage service delivery, and drive improvements in reliability and security. You will implement ITIL-based incident management, supervise network, data center, and cloud environments, and coordinate with vendors.

Responsibilities

• Oversee the organization’s IT infrastructure to ensure stability and high availability across multiple BPO sites.
• Lead technical teams, manage service delivery, and drive improvements in reliability and security.
• Implement ITIL-based incident management, supervise network, data center, and cloud environments, and coordinate with vendors.

Job description

Universal Access and Systems Solutions Inc. is seeking an IT Operations Manager to oversee the organization’s IT infrastructure, ensuring stability and high availability across multiple BPO sites.

You will lead technical teams, manage service delivery, and drive improvements in reliability and security. You will implement ITIL-based incident management, supervise network, data center, and cloud environments, and coordinate with vendors.