IT Network Associate

Filinvest Business Services Corporation; Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Filinvest Business Services Corporation in Metro Manila seeks a Network Admin Assistant to provide Level 2 network support across Edsa office, One Filinvest, Beaufort, and Filinvest Land branches. You will help maintain LAN/WAN health and assist with network installations and incident response.

The role requires a degree in Engineering, CS or IT, strong problem-solving and communication skills, and the ability to work in a fast-paced corporate environment.

Qualifications

• Bachelor's degree in Engineering/CS/IT required.
• Knowledge of LAN/WAN, VLANs, routing and firewall capabilities.
• Strong problem-solving and communication skills.

Responsibilities

• Provide Level 2 network support across specified locations.
• Monitor health and performance of LAN/WAN and wireless networks.
• Troubleshoot and resolve network connectivity issues (copper/fiber, switches, VLANs, routing, firewall).
• Assist in implementing new network technologies and perform routine maintenance.
• Document configurations and troubleshooting steps.
• Coordinate with internal teams and vendors for complex problems.

Skills

Network troubleshooting

LAN/WAN

VLANs

Routing

Firewall filtering

Communication

Analytical thinking

Education

Bachelor's degree in Engineering/Computer Science/Information Technology

Job description

Job Summary

The Network Admin Assistant will be the Level 2 (L2) network support for the following locations: Edsa office, One Filinvest, Beaufort, and all Filinvest Land, Inc. (FLI) branches. He will also serve as backup L2 support for the other offices of Filinvest. The assistant is responsible for providing technical support and maintaining network operations across all these sites.

Duties and Responsibilities

Technical Support and Operations

• Provide L2 support for network issues encountered by users at the specified locations.
• Monitor and maintain the health and performance of the network infrastructure, including LAN, WAN, and wireless networks.
• Troubleshoot and resolve network connectivity issues, including physical and logical problems related to copper and fiber cabling, switching, VLANs, routing, and firewall filtering.

Network Administration and Maintenance

• Assist in the implementation of new network technologies and systems.
• Perform regular maintenance tasks such as software updates, configuration backups, and system audits.
• Document network configurations, changes, and troubleshooting procedures.

Coordination and Collaboration

• Coordinate with internal teams and external vendors to address complex network problems and projects.
• Provide support to the Data Center & Network Team for critical or major network issues as needed.
• Assist in ensuring that network operations align with the company's strategic goals and objectives.

Technical Competencies and Skills

• Knowledge of network and network security
• Familiarity with physical and logical network connectivity, including LAN, WAN, fiber and copper cabling, switching, VLAN, routing, and firewall filtering.
• Strong problem-solving, analytical, and communication skills.

Ability to work in a rapid paced corporate environment.

Education, Trainings and Licenses Required

Bachelor's/College Degree in Engineering/Computer Science/Information Technology or equivalent.