IT Infrastructure & Service Specialist

AIA Shared Services; Manila; Hybrid; PHP 420,000 - 540,000; Full time

Job summary

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

The role is responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users.

Qualifications

• Provide technical expertise in the management of network facilities.
• Configure, install, maintain and upgrade computer hardware including servers, laptops, switches and routers.
• Administer web system hardware and operating system server software.
• Provide on-site and remote technical support to internal users of computer applications and hardware.

Responsibilities

• Provide technical expertise in the management of network facilities.
• Configure, install, maintain and upgrade computer hardware including physical hardware such as servers, laptops, network switches, routers and software.
• Administer web system hardware and operating system server software.
• Provide on-site and remote technical support to AIA's internal users of computer applications and hardware.

Skills

Network facilities management

Hardware configuration

Server administration

Remote technical support

Job description

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

The role is responsible for managing information technology infrastructure as well as applications and software within AIA and providing technical support to internal users.