IT Infrastructure Engineer

Scan Global Logistics; Muntinlupa; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Scan Global Logistics is seeking an IT Infrastructure Engineer to maintain secure, high-availability computing platforms, servers, and networks. You will monitor environments, respond to incidents, and plan for growth, while ensuring reliability and performance across the IT stack.

The role requires 5+ years of experience, relevant education or certificates, and industry-standard certifications are a plus. You will work with vendors and cross-functional teams to implement new technologies and

Qualifications

• College/university graduate or certificate in technology.
• Minimum 5 years’ experience.
• Industry standard certifications such as CCNA, Microsoft, AWS/Azure, or CompTIA are an advantage.

Responsibilities

• Upskeep, monitoring, and support of the infrastructure environment and facilities.
• Maintain security baselines and implement security improvements across servers.
• Manage backup systems and patch management across production environments.
• Collaborate with vendors and architects on roadmaps and new technologies.
• Document changes and maintain end-user and technical documentation.

Skills

System Admin

Security management

Networking

Documentation

Vendor liaison

Education

College/University graduate

Technology-related certificate

Tools

Patch management tools

Anti-malware systems

VPN technologies

Backup technologies

Job description

The IT Infrastructure Engineer is responsible for the operation of secure and highly available computing platforms, servers, and networks. This role will ensure ongoing reliability and performance, in support of SCANGL’s IT infrastructure. This includes monitoring the operating environments, responding to incidents, problems and working on changes and planning for growth. Serves as the technical expert in the areas of servers, storage, virtualization, enterprise cloud platform. Other responsibilities will include troubleshooting problems as reported by end users, supporting Web access and electronic messaging services, and maintaining a secure systems environment.

Education, Experience, Certification Requirement:

Education: College/University Graduate, Certificate or Equivalent courses related to technology

Experience Requirement: 5 years’ minimum experience (required)

Certification: Industry Standard Certifications related to role such as CCNA, Microsoft, AWS/Azure, or CompTIA are an advantage.

Job Duties and Responsibilities:

System Administration

• Responsible for the upkeep, monitoring, and support of the infrastructure environment and/or facilities.
• Creates and validates IT system baselines, including documentation validation.
• Ensures that IT system security baselines are met and that security enhancements are applied across server environments.
• Implement, monitor, and maintain organizational software updating technologies (patch management/software distribution solutions).
• Manage backup systems, procedures, and technologies. Collaborating across teams to ensure that IT system updates and service pack deployments are carried out with minimal disruption to production operations.
• Monitor and manage anti-malware (anti-virus/anti-spyware), anti-spam, and intrusion detection/prevention technologies and/or systems within the organization.
• Creates processes to guarantee that proper user privileges and access are granted, as well as data integrity and security.
• Recommends operating system improvements to offer cost savings while maintaining production performance and availability.
• Analyzes data from monitoring operations to identify system-wide improvements.
• Monitors’ performance proactively identifies downtime issues, offering recommendations to resolve them.
• Actively monitors and publishes the availability plan, which discusses the capabilities of the IT infrastructure to meet the business's availability requirements.
• Collaborates with vendors and architects to comprehend their technology roadmaps.
• Create plans for implementing new technology.

Security

• Reports on security issues as needed and gather necessary information.
• Examines audit trails for systematic security infractions.
• Make security suggestions and participate in investigations as appropriate.
• Ensures compliance with security regulations.

Network

• Installs, configures, and maintains approved telecommunications/network hardware and software.
• Responsible for the upkeep of structured cabling systems, telecom systems, WAN, LAN, Wireless Networks, and local Internet, remote access, VPNs, and connectivity protocols.
• Implements the specified changes to telecom/network software or hardware.
• Creates WAN, LAN, device profiles, device environments, directories, and security for newly deployed networks.
• Assists the user community with connectivity and other network/communication concerns.
• Keeps track of network equipment installed.
• As needed, coordinates installation and maintenance work with outside vendors.
• Assigns and manages IP addresses and host names for IT Infrastructure equipment.

Documentation

• Documents new or changed functionalities, modules, and test activities/results in accordance with specifications.
• Creates and/or updates technical and end-user documentation.
• Ensure that documentation is created and maintained.
• Contributes to the creation of documentation for new infrastructure solutions.

Scan Global Logistics is a Global full-service logistics provider headquartered in the Nordic, who excel in uncomplicating logistics through tailored solutions made by skilled specialists, proud problem-solvers and passionate entrepreneurs.

Since 1975, the core of our DNA has been a ‘can-do-attitude’, agility and the willingness to always go the extra mile and we are not afraid to go left when others go right. For us, every challenge is an opportunity. We go above and beyond to bring anything to anywhere – whether by road, rail, ocean, air or any other modes of transportation.