IT Help Desk Support – Entry Level (Fresh Graduates)

VST ECS Phils., Inc; Talisay; On-site; PHP 180,000 - 240,000; Full time

Job summary

VST ECS Phils., Inc. in Cebu seeks an IT Helpdesk Support Specialist to join our team in Talisay. You will provide first-line technical support for hardware, software, and network issues to keep business operations running smoothly.

The role also involves documenting incidents and solutions to improve support processes, with a focus on rapid issue resolution and customer satisfaction. Fresh graduates are welcome.

Qualifications

• Provide first-line technical support for hardware, software, and network issues.
• Document incidents and solutions to improve support processes.
• Fresh graduates are welcome.

Responsibilities

• Provide first-line technical support for hardware, software, and network issues.
• Document incidents and solutions to improve support processes.

Skills

IT Helpdesk

Hardware Support

Networking

Software Troubleshooting

Job description

VST ECS Phils., Inc. in Cebu seeks an IT Helpdesk Support Specialist to join our team in Talisay. You will provide first-line technical support for hardware, software, and network issues to keep business operations running smoothly.

The role also involves documenting incidents and solutions to improve support processes, with a focus on rapid issue resolution and customer satisfaction. Fresh graduates are welcome.