IT Consultant Integrity & Law Operations (Application Owner / Project Delivery Lead)

Continental Group Sector ContiTech; Taguig; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

Continental Global Business Services Manila Inc. seeks an IT Consultant Integrity & Law Operations to own and deliver application ownership and project delivery leadership.

You will steer complex IT projects, manage service delivery, and coordinate cross-functional teams across international locations, ensuring compliance and cost efficiency. The role requires 3–5 years in IT operations or project delivery, with experience in international projects and strong stakeholder communication across

Qualifications

• Bachelor’s or Master’s degree in Information & Communication Technology or a related discipline
• 3 to 5 years of professional IT application operations or project delivery experience
• Experience leading international projects with value > €200,000
• Experience in leading teams or initiatives without hierarchical authority
• Strong background in international and cross-cultural teamwork
• Good project management and organizational practices are essential
• Ability to design quick solutions and communicate with multiple management levels
• Experience with external audit teams and regulatory differences handling

Responsibilities

• Lead end-to-end Integrity and Law IT projects through full project lifecycle
• Plan, execute, and deliver high-quality outcomes on time and budget
• Coordinate with external partners for application lifecycle and support
• Manage change coordination and incident/problem management for services
• Ensure SLAs are met and handle license management
• Collaborate cross-functionally with IT departments and user groups
• Provide IT business consulting to drive competitive advantage
• Ensure adherence to IT standards and cost-effective risk mitigation strategies

Education

Bachelor’s or Master’s degree in Information & Communication Technology or related discipline

Tools

CORE

Asterix

Compliance Hotline

Job description

IT Consultant Integrity & Law Operations (Application Owner / Project Delivery Lead)

• Full-time
• Legal Entity: Continental Global Business Services Manila, Inc. (2008)
• Working Time: Full Time

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full‑fledged subsidiary of ContiTech Division in Continental AG.

GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.

It provides end‑to‑end, front‑to‑back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.

Responsible for the development, provision, implementation and support of Integrity and Law Business Applications.

Project Management:

Effective steering and managing complex and strategic Integrity and Law IT projects throughout the entire project lifecycle

Plan, execute, and deliver high‑quality project outcomes on time and within budget

Identify, assess, and mitigate project risks and issues through proactive management

Develop and execute stakeholder communication plans to ensure transparency and alignment

Lead project teams fostering teamwork

Service Management:

Accountable for the overall service delivery for respective services

Coordinate with external partners to manage application lifecycle and support

Run a sustainable demand management process including budget control

Responsible for the change coordination (and implementation) for respective services

Ensure efficient problem management process for respective services

Ensure that agreed Service Levels Agreements are met for respective services

License management

Hierarchical point of escalation

Cross‑functional Collaboration:

Fosters cross‑functional collaboration with divisional IT departments and Key User groups to jointly develop and implement strategic solutions.

Lead end-to-end application provisioning and coordinated cross-functional teams for seamless infrastructure integration.

Ensures availability, performance, and compliance of IT business systems supporting Integrity and Law (e.g., CORE, Asterix, Compliance Hotline), while optimizing operational costs.

IT Business Consulting

Provides expert guidance to the business management and Key User teams on IT strategies and solutions to drive competitive advantage.

Ensured full support and alignment across all topics within the area of responsibility

Implements and continuously improve IT best practices, including project management, portfolio management, and service management.

Optimizes internal department processes for increased efficiency and effectiveness.

Ensures adherence to Continental IT standards, asset management protocols, and security controls.

Identifies and executes cost‑effective risk mitigation strategies in IT operations..

Evaluated and selected suppliers, leading contract negotiations in coordination with IT Purchasing and in compliance with Continental sourcing policies.

Actively managed external service providers to ensure high‑quality, cost‑effective global service delivery

Bachelor’s or Master’s degree in Information & Communication Technology or a related discipline

3 to 5 years of professional experience in the IT application operations or project delivery

Successfully implemented international projects with a volume exceeding €200,000

Experience in leading teams or initiatives without disciplinary authority

Strong background in working with international and cross‑cultural teams

Most of the time the job crosses multiple IT organizational levels, BU's within the division, and business functional areas.

It is important that good project management and organizational practices are maintained.

The job requires the need to adapt and come up with quick designs to implement.

Out of the box thinking is required. Ability to communicate with multiple management levels is required.

Experience with external audit teams is a big part of the job,so comfort with dealing with regulatory differences and how to overcome those is needed.